Description

Inflight

The Inflight Services department includes flight attendants and the teams that support them

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. 
  
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. 
  
Create what’s next with us. Let’s define tomorrow together. 

Job overview and responsibilities:

This position assists and supports the Inflight Regional Training Manager in the supervision of the training location responsible for training new hire and line flight attendants.  The position will lead and advise a team of Instructor/Evaluator Specialists providing leadership, mentor and support as they deliver training for new hire and line flight attendants. This position will supervise daily operational requirements, M&A staff, company business staff, students and vendors to ensure a successful seven-day a week operation. This position ensures delivery of training programs aligns with federal regulations and company policies/standards.

Lead Inflight AQP, IOTM and Customer Service Training operationsManage Instructor/Evaluators Specialists and CoBus staffing and performanceRun flight attendant student experience, including meals, accommodations and transportation, as applicableServe as liaison with Training Device Maintenance Team and vendor managementLead Training-related employee engagement eventsRequired to be available to support the 24/7 operation, including holidays and weekendsSupport other Inflight Service initiatives, as requestedQualificationsMinimum Qualifications:Required to attend and successfully complete United's flight attendant training to earn FAA certification if not currently qualified. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to obtain and maintain flight qualifications may result in termination Willingness to align with flight attendant tattoo guidelines. Tattoos are not permitted on the head, neck, or hands, including behind the earBachelor's Degree or 4 years of relevant work experienceAt least 3 years in a management roleAt least 3 years directly supervising othersHighly proficient with Microsoft Office Suite (Windows, PowerPoint, Word, Excel, Outlook and Teams)Excellent Crew Resource Management and Emotional Intelligence skillsExcellent verbal and written communication skillsExperience presenting in front of large groupsAble to work both independently and in a team environmentDedication to Working Together Guidelines and treat each other with dignity and respectPlanning and organizing United brand representationAbility to lead multiple projects simultaneouslyMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationsReliable, punctual attendance in a crucial function of the positionPreferred Qualifications:Master's degreeAt least 1-year prior experience in Infight training preferredHuman Resources experienceFlight QualifiedSHRM/PHR Certification
The base pay range for this role is $79,800.00 to $108,790.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.