Bryant, AR, 72019, USA
165 days ago
Assistant Manager
Assistant Manager **Chicken Salad Chick- Benton, AR** **Assistant Manager Job Description** **Chicken Salad Chick is different! We are a fast-casual dining restaurant with a lot of southern hospitality— a home away from home! We are looking for fun, enthusiastic, and hardworking individuals to join our team! Join us to Spread Joy, Enrich Lives and Serve Others. We offer a fun work environment, competitive wages and opportunities for advancement. NO late nights, and we are CLOSED on Sundays!** **Summary of Position** Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location. **Duties and Responsibilities** + Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick. + Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs. + Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. + Ensure that all products are consistently prepared and served according to CSC standards. + Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. + Control cash and other receipts by adhering to cash handling and reconciliation procedures. + Make employment and termination decisions consistent with GM guidelines/direction. + Operationally fill in where needed to ensure guest service standards and efficient operations. + Continually strive to develop staff in all areas of managerial and professional development. + Prepare all required paperwork, forms, reports in an organized and timely manner. + Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. + Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. + Oversee and ensure that employee performance appraisals are completed on a timely basis. + Schedule labor for anticipated business activity to provide optimal Guest service, product quality and operating standards while maintaining desired cost control goals for labor. + Always adhere to Brand Standards for uniform appearance and personal grooming **Knowledge, Skills and Abilities** + Must be able to walk, stand and/or sit for extended periods of time + Must be able to lift a minimum of 40 lbs + Must complete in-store training program + Ability to work flexible, full time schedule consisting of days, evenings and weekends + Proven leadership and teamwork skills + Good oral/written communication skills + Basic computer literacy **Equal Opportunity Employer** **Location - Chicken Salad Chick- Benton, AR**
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