Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Employee Benefits Client Management.

Principal Responsibilities

Reporting to Senior Manager of Client Management on daily routine cases follow up and assigned tasks statusDelivering support services to all sales channels to ensure Employee Benefits (EB) business is booked and retained efficiently and effectively and in accordance with the agreed working processes, including agreed SLAs, in order to maximize customer satisfaction and HSBC Life revenue Providing regular Management Information Reports to keep various levels of management updated with new Business onboarding, account servicing and renewal performanceDelivering process improvement projects and tasks as may be assigned by management from a time to time basisDelivering timely new business onboarding, after-sales services and renewal process support by engaging directly with customers and ensuring prompt collection and delivery of critical customer documentation, and following up proactively as neededLiaising with internal departments and monitoring on policy issuance and service enhancement or improvement status

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Employee Benefits Client Management.

Principal Responsibilities

Reporting to Senior Manager of Client Management on daily routine cases follow up and assigned tasks statusDelivering support services to all sales channels to ensure Employee Benefits (EB) business is booked and retained efficiently and effectively and in accordance with the agreed working processes, including agreed SLAs, in order to maximize customer satisfaction and HSBC Life revenue Providing regular Management Information Reports to keep various levels of management updated with new Business onboarding, account servicing and renewal performanceDelivering process improvement projects and tasks as may be assigned by management from a time to time basisDelivering timely new business onboarding, after-sales services and renewal process support by engaging directly with customers and ensuring prompt collection and delivery of critical customer documentation, and following up proactively as neededLiaising with internal departments and monitoring on policy issuance and service enhancement or improvement statusBachelor Degree graduate or equivalentIIQE license 13 is requiredExperience in insurance industry, preferably in Group Insurance (i.e. Group Life and Group Medical) over 4 years (less experience will be considered for Senior Officer/Officer) Fast learner, positive attitude and accountable; sensitive to details and numbersGood team player with a self-motivated mindset Excellent interpersonal and presentation skillsEffective problem solving skillsGood command in spoken English, Cantonese and Mandarin; and writing in English and Chinese

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBCLife2025

Bachelor Degree graduate or equivalentIIQE license 13 is requiredExperience in insurance industry, preferably in Group Insurance (i.e. Group Life and Group Medical) over 4 years (less experience will be considered for Senior Officer/Officer) Fast learner, positive attitude and accountable; sensitive to details and numbersGood team player with a self-motivated mindset Excellent interpersonal and presentation skillsEffective problem solving skillsGood command in spoken English, Cantonese and Mandarin; and writing in English and Chinese

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBCLife2025