Native Oaks Golf Club is excited to announce the exceptional career opportunity of Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
The Assistant Golf Professional position is essential to ensuring the day-to-day golf operations run smooth and providing exceptional customer service to Native Oaks Golf Club’s guests. Responsibilities will include, but are not limited to, serving guests in a courteous and professional manner, prioritizing assignments, handling multiple tasks, and working independently or as part of a team. The position will report to the Head Golf Professional and have all opportunities to grow their own experiences and knowledge to be ready for the next stage in their career.
Pay rate range: $19.00 - $22.00 per hour depending on experience
Essential Duties:
• Provide a professional and an exceptional customer service presence on the course, practice facility, and in the golf shop.
• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and guest billing.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no-show charges as applicable.
• Assists in the development, implementation and maintenance of customer service strategies to enhance the overall golf experience
• Assists Head Golf Professional with preparing work schedules, assigning associates areas of responsibility as schedules allow while monitoring labor hours to maximize productivity and minimize overtime.
• Assists in the management and coordination, marketing and execution of golf events, tournaments, and special promotions.
• If qualified, assist the Golf Professional team with providing golf instruction through lessons and clinics to juniors, beginners and experienced players.
• Supervise and maintain a well-stocked golf shop by assisting with the procurement and receiving of merchandise into inventory and ensuring accurate & timely inventory counts.
• Interprets and enforces the club’s rules and regulations and ensures that the outside services staff is familiar with and enforces these rules.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.
Minimum Requirements:
• High school diploma or general education degree (GED with at least one year of experience in golf course operations or a related industry.
• Proficient with POS, tee time systems, Golf Genius, and MS Office Suite.
• Available on weekends, holidays and on occasion extended hours.
Other Qualifications:
• Current PGA member or enrolled in the PGAPGM program.
• Bachelor’s degree in business administration, Hospitality, or a related field preferred.
• Knowledge of golf industry trends, the rules of golf and regulations.
Physical Demands:
• Regularly stands, walks, and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears, tastes or smells. Occasionally lifts up to 50 pounds.