San Diego, CA, USA
10 days ago
Assistant General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.



\n \n Job Description

The Prescott Companies- Lake Park Condos

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Assistant General Manager will assist the on-site management office at Union Square, San Diego with a wide variety of administrative and staff support services, and independently perform office work directly related to property management and general business operations of the association.

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Job Duties and Responsibilities include, but are not limited to:

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GENERAL ADMINISTRATIVE

\n\nGreet and assist those visiting the on-site office.\nProcess and distribute incoming and outgoing mail and deliveries; arrange for pick-up and deliveries of documents from storage as necessary.\nReceive and respond promptly to incoming telephone calls.\nField and respond promptly to inquiries via telephone, e-mail, written correspondence, TownSQ requests or in person; follow through on various requests and/or refer to General Manager.\nOrganize and prepare correspondence relating to association business.\nFile and maintain homeowner, vendor, etc. hardcopy files and documents. \nOrganize and maintain work space, file and stock rooms; alert General Manager of low supplies and assist in supply stocking and distribution.\nProcess print jobs, scanning and faxing as general office support.\n\n

MANAGEMENT SUPPORT

\n\nAssist General Manager in keeping pertinent Association and homeowner data current in directory, computer C3 program; update files in shared drive and/or the appropriate binders and homeowner files.\nAssist General Manager in preparing newsletters, flyers, meeting agendas and other various documents, (e.g., maintenance service or projects, activities, meetings, etc.).\nAssist General Manager in updating management reports, and compiling documents and copies for Board meeting packages.\nAssist General Manager in preparing annual disclosure and financial statement packages, annual meeting notifications, annual election ballots; arrange bulk mailing of same within the time frames set by statute or governing documents.\nAssist General Manager in posting announcements or documents to TownSQ.\nAssist General Manager with property inspections for services needed, prepare work lists, and schedule repairs when required/approved.\nAssist General Manager in obtaining bids from vendors for maintenance issues.\nAttend Board meetings as requested.\nAssist in the set up and break down for Board of Directors and Committee meetings, and social activities as needed.\nAssist Board members and community volunteers as requested by General Manager.\nRelieve General Manager with job tasks on an as needed basis.\n\n

HOMEOWNER SUPPORT

\n\nAssist homeowners in registering on TownSQ and setting up Autopay.\nDistribute homeowner key fobs per rules, receive and log FOB number(s), receive and log any payment.\nReceive Clubhouse rental applications, fees and refundable deposits from homeowners; schedule rentals, log rental and payments, maintain rental calendar/binder; checks Clubhouse keys in and out for scheduled rentals.\nDistribute architectural, design, and landscape application forms and rules to homeowners as requested.\nReceive and check architectural, design, and landscape applications for completeness. Receive and log-in completed application forms, architectural plans and associated documents from homeowners.\nOther duties as assigned.\n\n

Pay range for this position is $21-23 hourly.

\n Requirements

KNOWLEDGE, SKILLS, ABILITIES

\n\nBe familiar with association governing documents, Rules and Guidelines, Board policies and procedures, homeowner forms/applications and their requirements.\nKnowledge of and proficiency in Microsoft Office products (Word, Excel, Outlook, and Publisher). \nProficient in operating general office equipment (copier, fax, phone, etc.).\nKnowledge of typical business correspondence, (grammar, structure, punctuation, spelling, etc.) at a proficient level.\nProfessional communications skills, (phone, interpersonal, written, verbal, etc.)\nAbility to maintain a positive, cordial, businesslike relationship with owners, residents, contractors, and the general public.\nAbility to perform administrative tasks, work without supervision, and work cooperatively with other staff members\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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