Austin, TX, 78703, USA
10 days ago
Assistant General Manager | Bob's Steak & Chop House
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seekingBob's Steak & Chop Assistant Manager for the beautiful new Barton Creek Resort & Spa! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 Responsibilities + Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests. + Must maintain full familiarity with menus and knowledge of beverage offerings. + Ensure all staff has completed side work checklists for dining room. + Assist in overall management of the outlet. + Spot check liquor pars and order daily supplies. + Hold pre-shift meetings. + Follow up on established training steps. + Handle guest comments and complaints and ensure member and guest satisfaction. + Communicate with guests and receive feedback. + Stay on the floor during peak hours. + Observe, teach and correct staff’s service in a professional manner. + Examine food preparation and beverage presentation. + Responsible for scheduling, completing weekly payroll, and forecasting. + Participate in interviewing/recruiting new employees. + Prepare maintenance requests and follow-up. + Monitor food and liquor requisitions and food waste. + Check bar controls, shot glass use, red lining, and bottles totally empty daily. + Approve paid time off requests. + Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions. + Maintain work email and responses. + Maintain knowledge of the resort property and events. + Conduct monthly department and OST meetings. + Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. + Participate in company required trainings. + Must be familiar with and adhere to all liquor liability laws. + Must know emergency procedures and work to prevent accidents. Qualifications + Must have and maintain current Texas Food Handlers and TABC certifications. + 2 years experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4 star high volume Restaurant or hotel is preferred. + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. + Must be able to work in a fast paced environment and multi task. + Prior serving and cash handling experience preferred. + Must be able to work flexible shift including nights, weekends, and holidays. + Collaborate with culinary team in creative in food presentations, specials and promotions. + Familiarity with food and beverage cost controls. + Flexible schedule including evenings, weekends, and holidays. + Understanding previous culinary training or experience with Menu Design. Physical Requirements: + Must be able to stand and walk for an extended period of time or for an entire shift. + Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. Working Environment: + Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. + Exposure to various hazardous chemicals. + Exposure to food items and beverages. Tools & Equipment: + Kronos, OnTrack, Birchstreet, Microsoft Office, Synergy, ResDiary Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date1 week ago(1/15/2025 12:57 PM) Requisition ID 2025-118425 # of Openings 1 Category (Portal Searching) Food & Beverage
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