Texas, United States, USA
18 days ago
Assistant Food & Beverage Manager
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview The Assistant Food & Beverage Manager is responsible for overseeing the operation and staff of all food and beverage outlets and to maintain the highest level of standards and efficiency. Margaritaville Resort Lake Conroe offers many varieties of dining experiences so our ideal candidate will have experience with fun and casual dining, grab and go, golf course cafe, poolside, and upscale dining. Your Role: Assist in maintaining a smooth-running operation. Provide an appropriate, experiential, and efficient atmosphere for staff and guests and maintain service standards. Ensure proper scheduling for venue/ shift abiding to staffing model and forecasts within guidelines. Engage with guests to ensure guest satisfaction. Assist guests and team members with any opportunities that may occur. Conduct daily pre/ post shift briefings or both as mandated per venue. Assist with training and coaching as needed. Ensure accountability of all team members throughout shift. Ensure responsible alcohol service. Ensure a high level of productivity, food and beverage quality, and service standards. Ensure the physical atmosphere and cleanliness of restaurant including tables, floors, and side stations. Responsible for nightly cash outs, side work and closing duties of team members, and opening/ closing walk through. Monitor payroll and revenue and assist in inventory control; responsible for daily paperwork including payroll, inventory, etc. MARGINAL FUNCTIONS: Respond to any reasonable task as assigned by supervisor or manager. Cover all duties of Manager in that person’s absence. Assist Manager with hiring and training of all staff. Any reasonable request from leadership is not limited to above tasks. Qualifications ENVIRONMENT: Indoors, climate-controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot plates and silver. Outdoors, with exposure to outdoor climate and elements. PHYSICAL REQUIREMENTS: Requires constant walking, with frequent standing, reaching, and balancing, for extended period. Requires occasional crouching, bending, and pushing/pulling. Constant lifting/carrying of up to 10 lbs; with frequent lifting/carrying of up to 50 lbs. Requires frequent manual dexterity and gross motor skills, with constant vision, and hearing capabilities. QUALIFICATIONS: TABC and Food Handlers Certification REQUIRED Two years or more of high-volume restaurant leadership experience required. Four or more years Food & Beverage experience required. Bachelor’s degree or equivalent experience. Solid beverage and bar experience required and must be available to work late nights. Ability to make quick decisions in fast paced and high stress situations. Well organized, with excellent communication skills. Pleasant personality while able to hold team and self-accountable. Excellent customer service skills. Previous experience in luxury hotel and or full-service resort food and beverage operation. Knowledge of Micros. Pleasant and positive personality. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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