A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job DescriptionYou will assist the Director of Food & Beverage , driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results.
QualificationsCollege Diploma in Hotel Management or related field3+ years in a managerial role within a luxury international Hotel brand.Advanced diplomas or certifications in F&B operations, wine, spirits, or service excellence Eye for detail to achieve operational excellenceExperience leading diverse teams and managing multiple outlets Strong skills in training, motivating, and retaining talent.Able to foster a culture of excellence, elegance, and personalization.Deep understanding of luxury guest expectations, Familiarity with luxury branding, guest engagement strategies, and dining trends.Ability to curate memorable dining experiences and manage VIP requests with discretion.Skilled in personalizing service, anticipating needs, and resolving complaints gracefully.Strong knowledge of revenue generation, upselling, and marketing strategies.Data-driven decision-making using KPIs, guest feedback, and operational reports.