JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Exciting opportunity in Richmond, VA! JLL seeks a rockstar Assistant Facilities Manager with expertise in facilities coordination, storage, and dock management. You'll be the linchpin of our client's operations, ensuring top-notch site services and safety. If you're a detail-oriented team player ready to make a big impact, apply now and elevate your career in facility management!

What will your day look like as an Assistant Facilities Manager?

Assist the Facilities Manager in overseeing the site services and operations for an account.

Collaborate with stakeholders to understand their site services needs, goals, and objectives.

Foster teamwork and a positive work environment within the team.

Support the delivery of site services, including building maintenance, security, janitorial, and related services.

Monitor service performance and vendor compliance with service level agreements (SLAs), providing feedback and taking corrective actions as needed.

Collaborate with cross-functional teams to align site services with client requirements and operational goals.

Assist in developing and managing budgets for site services, tracking expenses, and identifying cost optimization opportunities.

Support compliance with regulatory requirements, health and safety standards, and JLL's policies and procedures.

Inventory, storage space, and loading dock management. Ensuring inbound and outbound deliverables are on time.

Assist in addressing and resolving site services-related issues promptly and effectively.

Assist in developing and implementing best practices and standard operating procedures for site services.

Stay informed about industry trends, emerging technologies, and best practices in site services and facility management.

Support the verification of accuracy and integrity of site services data, ensuring appropriate documentation and controls are in place.

Analysis and accurate reporting/ forecasting with FM oversight and review.  Demonstrate the ability to interpret and explain results and variances

Budget monitoring and adherence.  Assist in the development of budgets, forecasts, adherence, and tracking of savings and cost avoidance. Contribute to the Capital Budget development and adherence where control remains with JLL

Assure an effective communication protocol is in place on both the JLL and Client side with peers, subordinates, senior managers, vendors, and customers.  Respond promptly and accurately to email and phone communications.  Create required reporting and meeting notes in the timeframe required. Actively participate in meetings sharing ideas and solutions as may be appropriate. 

Manages, oversees, and coordinates daily facility management activities such as HVAC, electrical, plumbing, fire/life/safety system, landscaping, exterminating, BMS, etc.

Coordinates with site and contractors to ensure good customer service.

Request proposals, schedule, and inspect all maintenance and repairs from onsite vendors and contractors. Manage the work order process from creation to reporting.

Review proposals for repair and maintenance work per JLL and client procurement policy and operating budget.

Assists with Pilot Programs, innovations, and special projects.

Performs tours/inspections of the properties.

Establishes working relationships with clients and contractors to ensure that Building services are being provided to the satisfaction of building occupants.

Who are we looking for?

Required

3+ years of facilities coordination/management experience including managing inventory and storage spaces.

Proficient in Microsoft Office and Google Suite products

Knowledge of site services principles, processes, and best practices.

Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.

Preferred

Bachelor's degree in Facilities Management, Business Administration, or a related field.

Knowledge of the real estate or property management industry

Familiarity with building systems and facility maintenance practices

Physical Environment

The ability to frequently walk up and down stairs, bending, and stooping.

The ability to lift up to 25 lbs. frequently.

Schedule: Monday - Friday 8 a.m. - 5 p.m.

Pay $25.62 - 37.16 hourly

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.