Position Details Advertising/Posting Title Assistant Director, Student Financial Services Posting Summary Provide leadership and advice regarding the Student Financial Services ( SFS ) activities in support of the University’s graduate, modular, continuing education, and distance education programs. Coordinate SFS systems, compliance, policies, communications, and service for graduate, distance, modular, and continuing education programs, including summer sessions. Serve as the primary SFS liaison to the Graduate College and Professional & Continuing Education ( PACE ). Administer financial aid and receivable functions, including oversight of Return to Title IV and Satisfactory Academic Progress ( SAP ) processes. Provide comprehensive services and support to students and families in managing their University finances and engage in activities that enhance the recruitment, retention, and success of the student body. Minimum Qualifications (or equivalent combination of education and experience) Bachelor’s degree in Business Administration or finance-related field and three years’ customer service experience in a financial setting required. Demonstrated commitment to exceptional customer service and effective analytical and technical skills required. Effective verbal and written communication skills including the ability to effectively communicate through difficult and emotional interactions with students and parents regarding personal financial challenges; ability to function in a fast-paced environment with time management and organizational capabilities. Desktop and office automation skills are required. Desirable Qualifications Experience administering Title IV Federal Student Aid and experience with Ellucian Banner Student information System. Anticipated Pay Range Up to $58,460 Other Information Special Conditions A probationary period may be required, Bargaining unit position, External candidates must complete a 4-month probationary period, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position FLSA Exempt Union Position Yes, UVMSU ($20 minimum hourly rate) Posting Details Position will be posted for a minimum of one week, after which it is subject to removal without notice. Job Open Date 03/13/2025 Job Close Date (Jobs close at 11:59 PM EST.) Open Until Filled Yes Position Information Position Title Administrative Professional Posting Number S5560PO Department Student Financial Svcs Admin/11251 Position Number 00025190 Employee FTE 1.0 Employee Term 12 Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed to Apply Required Documents + Resume + Cover Letter/Letter of Application Optional Documents