Job Overview:
As an Assistant Community Manager, you will provide support to the General Manager which includes assisting homeowners and other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.
Compensation: $58,656 annually
FirstService Residential will compensate the successful candidate per the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities:
Assist the Community Manager in addressing resident inquiries, resolving issues, and maintaining positive relationships. Collaborate with the community manager and board of directors to manage the community's business affairs. Ensure compliance with governing documents, policies, and applicable laws. Coordinate and supervise community maintenance activities, including inspections, repair requests, and preventative maintenance. Assist in managing vendor contracts and services, ensuring compliance and quality of work. Support the preparation and management of the community's annual budget, financial statements, and reporting to the Board. Participate in planning, organizing, and facilitating Board meetings and annual membership meetings. Contribute to fostering a sense of community and enhancing resident satisfaction through social events, programs, and activities. Maintain accurate records, documentation, and community-related data. Stay updated on industry trends, best practices, and legal requirements related to community management. Assist with establishing and maintaining and building a calendar indicating all community & association activity.
Skills and Qualifications:
Strong interpersonal and communication skills, with the ability to build positive relationships with residents and vendors. Excellent problem-solving and conflict-resolution abilities. Proactive mindset, able to identify and address issues before they escalate. Self-motivated and able to work independently with minimal supervision. Strong organizational and time management skills. Able to prioritize and adapt to changing demands.
Education and Experience:
2+ Years of customer service experience required. High School diploma or equivalent preferred. NRED Community Association Manager License required.
Work Location:
Work Hours:
What We Offer:
11 company paid holidays Medical, dental, vision HSA and FSA Company-paid life insurance and Employee Assistance Plan Supplemental life, disability, accident, critical illness, hospital indemnity Identity theft, legal services Pet insurance 401(k) with company match
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company, culture, and exciting career opportunities Visit https://bit.ly/NV-Careers.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.