At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Assistant Clinical Director, under the general supervision of the Clinical director, is responsible for the clinical and technical operations, quality, safety, compliance, and Human Resources for the department of Radiology Diagnostic Radiography division.The ACD oversees approximately 100 full time equivalents and has fiscal responsibility for annual operating expenses of area(s) of oversight. Human Resource Management-
Participates in new hire interviews
In conjunction with the Diagnostic QA manager/educator oversees:
New employee departmental orientation
Preceptor-ship of new technologists
Supervises clinical managers and educators within area(s) of oversight
In conjunction with the clinical director, provides corrective action (as needed)
Assigns work, evaluates performance and ensures on-going competency based and required training - Ensures proper quality and quantity of work done by unit members
Oversees the preparation and implementation of work schedules and project plans, including but not limited too;
Daily work assignments to ensure coverage for 24/7 operations
Back-up / Emergency coverage schedules o Holiday coverage schedules o On-Call schedules
Oversees the approval of staff time off, ensuring adequate staffing at all times - Completes payroll functions
Performs performance evaluation of all technical and non-technical employees (as assigned); recommends salary adjustment, recognition and where appropriate disciplinary action
Responsible for professional development of staff Business Development
Qualifications
Functions as a liaison between physicians and internal referring department staff, to promote:
Patient and family satisfaction o Department growthReferring physician satisfaction - Ensures that all information regarding procedural or operational changes are communicated to appropriate Department and Hospital personnel. Operations ManagementDevelops, monitors and maintains operational workflows to promote efficient and safe patient throughputDevelops, monitors and maintains resource scheduling templates to ensure adequate patient accessPerform daily rounds to proactively manage potential operational issues or address ongoing issuesOversees supply management to ensure proper supply inventory and availability Financial ManagementFacilitates effective cost containment practices through:Monitoring volume trendsCapacity management (physical and human resource)Supply managementInstitutional cost savings initiativesEfficient Revenue Cycle practices:Monitors timely/accurate exam completion/trackingBilling correctionsMonitors and resolves “C” list exams for areas of oversight Quality and SafetyEnsures that all Department, Hospital, and Regulatory guidelines are met (i.e. Joint Commission, CMS, DPH, ACR and all others that may apply)Ensures all department and hospital policies and procedures are adhered to by all staffParticipates in Collaborative Case Reviews (CCRs) as requestedParticipates on departmental, hospital and modality committees (i.e. Contrast administration, Radiation safety, Patient experience, and others as assigned) Technical ManagementEnsures proper functioning of all equipmentCoordinates all preventative maintenance, physicist testing, software upgrades and all other equipment related serviceProtocol development and improvementPerform daily rounds to proactively manage potential technical issues or update on ongoing issues Analytics and ReportingIncluding but not limited to:Daily/Weekly/Monthly/Yearly exam volumeDaily/Weekly FTE usage and varianceMonthly budget variancePhysician referrals Works in a clinical capacity (i.e. technologist, tech aide, MA, etc) as needed Participates in Radiology Administrator on-call rotation Attends meetings on behalf of Clinical Director when neededQUALIFICATIONS
Must be a graduate of an approved school of Radiologic technology; possess (or be eligible to obtain) a current Massachusetts State Radiologic Technologist license and be registered by the American Registry of Radiologic Technologists (ARRT) or equivalent7-10 years progressive experience as a Technologist, preferred3-5 years of supervisory experience requiredBachelor’s degree requiredMaster’s level degree within the health sciences/business/management field, is preferred; if not already obtained it is strongly encouraged to pursue
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
45 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.