Benefits Information *** Now Hiring with a Sign On Bonus Payable in Quarterly Installments *** The schedule will include two evening shifts from 11:30am-8:30pm and possibly Saturdays. Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • 14 Paid Holidays + Birthday Holiday • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success. We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary This position provides case management and customer service support for the DRC. Performs participant check-in procedures and assists case managers with case coordination and documentation. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members. Primary Duties and Responsibilities Checks-in all participants entering the May complete drug screens according to assigned random schedule for each participant check-in. May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result. Completes initial intake process with participants to completion, including intake paperwork, input into Company database, and assignment of groups and other services. Provides general office administration duties, including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public. Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports. Files, prepares charts and performs data entry as assigned May be responsible for office opening and closing procedures. May facilitate orientation and supervise participant program Documents participants’ attendance, participation and progress in Company database. Performs other duties as assigned. Qualifications Minimum Requirements High school diploma required. College coursework in Human Services or business discipline preferred. Minimum of six (6) months experience in Human Services field with direct participant services preferred. Minimum of six (6) months experience working with minority populations preferred. Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants. Valid State driver’s license and 5-year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants. Ability to safely operate a motor vehicle if required to transport participants. Good customer service skills. Effective communication skills with internal and external contacts at all levels. Good organizational skills and attention to detail. Solid computer skills and proficiency with MS Word and Excel. Basic database skills. Basic math skills. Bi-lingual (English/Spanish) skills is preferred but not required. Ability to work with computers and the necessary software typically used by the department. GEO Reentry Services LLC.