WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

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Check us out: Savage Garden | London | Rooftop Bar with Tower of London Views

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A WORLD OF REWARDS

\n\nYearly Salary of up to £30,600 plus service charge \nSmart uniform provided \nFree and healthy meals when on duty\nGrow your Career your next position could be as a Food and Beverage Team Leader \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\n\n

 

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What will you be doing?

\n\nAssist the Savage Garden General Manager in managing the full team with the aim to provide excellent service to all our Guests\nEffectively manage the venue in the absence of the Savage Garden Manager\nDevelop and implement creative solutions to areas of improvement\nIdentify and delegate responsibilities to Supervisors, shift leaders and staff to ensure objectives are met and excellent service standards are consistently maintained\nConsistently monitor revenue and costs and make sure they are in line with the budget\nMake sure Savage sales & Host team are managing all guest queries in a timely and efficient manner\nConflict Resolution, and proactively handle any arising issues and troubleshoot any emerging problems \nEnsure compliance of brand and quality standards\nMaintain excellent grooming standards within the team\nCheck venue set-ups against standard of cleanliness of work areas, bar, tables, chairs, and work area to maintain a sanitary environment\nManage & maintain supply of stock and sundries\nComply with hotel security, fire regulations, food safety and all health and safety legislation and local licensing laws\nAssist in any areas of the venue when staffing constraints require\n\n

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What are we looking for?

\n\nAn ability to listen and respond to all guest needs and requests\nStrong organisational and problem solving abilities\nLeadership and delegation skills including the ability to train and mentor a large team;\nUnderstanding of the International and UK hospitality industry\nExcellent communication skills and willingness to work as part of a team\nExcellent command of written & verbal English with the ability to communicate confidently\nAbility to work under pressure\nAccountable, resilient and Flexible to respond to a range of different work situations\nA medium level of IT proficiency\n\n

 

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company