Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description

Main Responsibilities
• Support the Director of Banquets in all operational and administrative aspects of Banqueting operations to assure a smooth day to day operation and take charge of the department in his absence
• Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times
• Create and maintain a great synergy between Banqueting operations and all other F&B outlets as well Catering and Event Sales and support them as required whenever possible
• If requested support the Director of Banquets in meeting clients for operational questions and concerns and join sales calls if necessary
• Maintain a strong relationship with events related contractors and event companies as well as counterparts from other hotels in the city
• Work closely with the respective Culinary team members on coordinating service flow, timings and set ups of all events, including coffee breaks, buffet, set menus, cocktail receptions and any others as required
• Maintain a file with detailed overview of all banquet venues and work closely with the Catering and Evens Sales team together to determine possible lay outs, set ups and floor plans
• Ensure all venues will be fully set, including lighting music, decoration and other details at least thirty minutes’ prior the scheduled start time

Qualifications

Knowledge and Experience

Diploma in Hospitality Management/Food & Beverage preferredAdditional certification(s) in Food & Beverage will be an advantageMinimum 2 years of relevant experience in a similar capacityExcellent reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantageWorking knowledge of MS Excel, Word, & PowerPoint

Competencies

Strong leadership, interpersonal and training skillsGood communication and customer contact skillsService oriented with an eye for detailsAbility to work well in stressful & high-pressure situationsA team player & builderA motivator & self-starterWell-presented and professionally groomed at all times