Assessing Administrator - Customer and Operations - New South Wales

 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

 

Let’s care for tomorrow, so we can create a better future together, for everyone.

 

About the role

Comply with motor assessing processes and work allocation guidelines, ensuring a smooth and efficient workflow. Limit allocation and assess delays for customer cases, prioritizing their needs and ensuring timely resolutions. Support productivity objectives for Motor Assessors, fostering a collaborative and effective team environment. Contribute to the early identification of total losses, helping to streamline the claims processes. Provide thoughtful support to repairers and claims teams with motor assessing systems, ensuring accurate and reliable service.

 

About you

Experience in providing team administrative support, ensuring smooth coordination and efficiency within the team. Exposure to the motor industry, car industry, and other similar administrative roles is an advantage, bringing valuable insights and experience to the position. Demonstrate high attention to detail by completing tasks with thoroughness and accuracy, with a keen ability to quickly identify errors or inconsistencies in information. Exhibit strong technical proficiency with systems, software, databases, and communication tools like Outlook, Microsoft Suite, Estimage, and Audanet. Effectively plan, prioritize, and manage internal client expectations to meet agreed timelines and scope, balancing competing demands in administrative and insurance roles

 

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! For more details about our benefits, visit the Allianz Careers site.

 

About our culture

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers