Portland, ME, US
15 days ago
Area Sales Manager

We are hiring for an Area Sales Manager to join the team at Crestline Hotels and Resorts. Are you a result driven, passionate salesperson who has the determination and hunger to seek out and sustain business at not one but three hotels? Your opportunity awaits at the AC Hotel Portland, Aloft Portland, and Residence Inn Portland Downtown. The Area Sales Manager will be based out of the Resdience Inn Portland property. 


Area Sales Manager


Overview:

We are currently hiring for an Area Sales Manager. The ultimate mission of this role will be to solicit, sell, and contract rooms for assigned market in coordination with transient demand patterns and existing group business to maximize hotel room and related revenues. To accomplish this the Area Sales Manager will be responsible for maintaining and growing relationships with existing accounts and soliciting for new group sales accounts.  

Key Duties & Responsibilities:

Creates and executes strategic sales plans to identify, attract and retain appropriate business to the hotelSolicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communicationAttend trade shows, industry meetings and community eventsOvernight travel for business related activities as neededPrepare sales proposals for, meet with, and entertain clients as deemed appropriate based on individual clients and accountsSkillfully respond to incoming leads and maximize conversion from all lead sourcesAnalyze and manage business opportunities to achieve the highest profit margins for department and hotelKnowledge of local market trends, competition, and key accounts of the hotelCreatively sells available hotel space to maximize revenueNegotiate and finalize contracts within approved Crestline guidelinesEnsure proper usage and that all required information is entered into sales software including all significant client communicationEstablishes on-sight customer contact as needed and introduces customer to the service staffFollows-up with clients after each function to ensure satisfaction and solicit for additional businessConducts oneself at all times in a professional business manner, acts as a professional representative of the hotel and an enthusiastic member of the sales team Volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental and hotel goals are metAssists Director of Sales with annual business plan and budgetExecutes and drafts sales action plans Admin responsibilities may include:Obtaining rooming lists, catering selection and set-up details from clientsFinalizing BEO's and contacting customers for final counts as neededTrace files to ensure correct paymentProper procedures pre and post function to ensure paymentCommunicates with appropriate departments regarding set-up changes and final countEnsures that guest rooms and meeting rooms are blockedProvide accurate forecasts to operational departments to ensure proper staffingPosition may be required to occasionally work flexible hours and weekendsOther responsibilities as assigned by SupervisorResponsibilities are subject to change

 

 

Education and Experience:

Must have a high school diploma or GED. Bachelor’s degree preferred.One to two years’ experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Ability to utilize a variety of computer programs effectively and efficiently, e.g., Word, Excel, PowerPoint, Outlook, property management system, sales software, timekeeping system, etc.Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Advanced knowledge of sales skills, revenue management, writing and executing action plans, and hotel operations.Able to set priorities, plan, organize, and delegate.

Preferred Skills and/or Education:

Hotel Sales Experience

 

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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