Job Summary:

Effective and efficient execution of the sales and merchandising function at store level.

Key Responsibilities and Deliverables:

Effective sales management

Count stock and determine stock to be ordered Calculate and confirm order Manage returns Provide feedback regarding store specific issues Manage stock levels Manage sales targets through monitoring Monitor and communicate pricing in stores, investigating identified discrepancies Confirmation of pricing and list price in accordance with the cycle deal sheet Assist Field Manager in new account applications Implement sales promotional programs Communicate promotional activity Communication of pack changes and new product innovation Conduct and communicate ranging exercise in accordance to trade sector

 Effective management of shelf health

Count stock and determine stock to be merchandised Draw stock according to requirements Unpack stock Ensure all lines are on display Merchandise trade sector according to trade sector layout Optimise stock levels, monitor slow/fast sellers and take appropriate action Consistent quality checks, respond to poor quality or damaged stock Ensure stock rotation Keep area/shelves clean, tidy and uncluttered Identify opportunities to cross merchandise and implement Communicate and achieve brand objectives Management of out of stocks

Effective execution of point of purchase

Application of point of purchase drivers as per unit specification Negotiate space based on rate of sales

Effective administration

Reporting on competitor activities Updating personal register Upkeep and maintenance of store files Store service level report Weekly feedback reports Listing monitor reports Promotional feedback reports

Customer service and satisfaction

Gather feedback from customer complaints, queries and requests and ensure resolution Communication and upkeep of knowledge of promotions/product knowledge to provide advice on use of products Build and maintain strong working relationships

Effective self-management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs