Sodexo is seeking an Area General Manager to support our USAA account located in San Antonio, Tx. The Area General Manager will play a critical role in overseeing and managing the day-to-day operations of our largest Corporate Services Account in North America. This position requires a strategic thinker with exceptional leadership skills and a deep understanding of operational processes. The successful candidate will be responsible for ensuring that all aspects of our operations run smoothly, efficiently, and in alignment with our company and client objectives.
What You'll Do Operational Management: Oversee all operational activities of 5 full-service Cafes, 6 24/7 Markets, 3 Fully Branded Starbucks, along with a Catering Department, ensuring efficiency and effectiveness in all processes.Strategic Planning: Develop and implement strategic plans to improve operational performance, maintain a Zero Harm Mindset and ensure compliance to all safety guidelines.Team Leadership: Lead, mentor, and motivating a diverse team of professionals, fostering a positive and productive work environment.Process Improvement: Identify opportunities for process improvements and implement solutions to enhance productivity and quality.Inventory Management: Efficiently manage inventory levels to optimize costs and meet demand.Food Safety Audits: Oversee food safety audits to ensure compliance with all health and safety regulations.Innovation: Drive innovative solutions and practices to improve overall operational efficiency.Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure and improve operational performance.Risk Management: Identify and mitigate operational risks to ensure business continuity and sustainability.Collaboration: Work closely with other departments to ensure seamless integration of operations and alignment with overall business strategy.Compliance: Ensure compliance with all relevant regulations, policies, and standards. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bring Experience: Minimum of 5 years of experience in operations management with experience leading multi-site operations.Leadership: Proven track record of leading and managing teams, with strong motivational and team-building skills.Strategic Thinking: Ability to think strategically and develop long-term plans to improve operational performance.Problem-Solving: Excellent problem-solving skills, with the ability to identify issues, analyze data, and develop effective solutions.Communication: Strong verbal and written communication skills, with the ability to effectively communicate with all levels of the organization.Analytical Skills: Proficient in data analysis and performance metrics, with the ability to make data-driven decisions.Technical Proficiency: Familiarity with operational software and tools, and the ability to quickly learn new technologies Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years