Welcome page Returning Candidate? Log back in! Area Director Clinical Operations Job Locations US-GA-Brunswick Requisition ID 2025-118941 Position Division All Divisions Location Heartland Hospice Category Corporate Management Requisition Post Information* : External Company Name Gentiva Position Type Full-Time Location : City Brunswick Location : State/Province GA Our Company

 

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

 

 

 

 

 

 

 

 

Overview

We are looking for an Area Director Clinical Operations to join our team to support our branches throughout Central GA. This position will directly report to the Regional VP of Clinical Operations. This position will assume responsibility of clinical services and assures compliance with federal and state regulations as they apply to the provision of home visits to patients.

 

To qualify for this opportunity you MUST be a Registered Nurse ( RN ) and reside in Georgia.

Directs and coordinates all direct and indirect patient servicesMonitor agency level adherence to policies and proceduresDevelop and implement annual education requirements for all clinical staffCoordinate patient records and quality assurance activities Coordinates with the appropriate corporate staff, Medical Director, Clinical Manager, and Executive Director and Administrators on a regular basis.Develops and expands revenue performanceShares responsibility for the supervision of day-to-day operation of the agency

General Duties and Responsibilities

Adheres to Organization’s Policy and Procedures.Acts as a role model within and outside the Agency.Performs duties as workload necessitates.Maintains a positive and respectful attitude.Communicates regularly with supervisor about Department issues and keeps management advised of potential problems in all areas.Demonstrates flexible and efficient time management and ability to prioritize workload.Consistently reports to work on time prepared to perform duties of position.Meets Department productivity standards.Participates in working groups, councils, and committees.Ensures compliance with rules and regulations.Participates on committees, and special projects, and seeks additional responsibilities.Accomplishes all tasks as appropriate.Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation.Maintains compliance with federal and state regulations.Participates in administrative staff meetings and attends other meetings and seminars.Performs other related duties as required and assigned.Consistently promotes the company’s core values.Completes required Compliance annual training.

Essential Functions of Position

Directs and coordinates all direct and indirect patient services.Monitors agency level adherence to policies and procedures.Develops and implements annual education requirements for all clinical staff.Coordinates patient records and quality assurance activities.Collaborates with Vice President and Area Vice Presidents of Operations in evaluation of agency administrators.Assures appropriate orientation of new hire nursing staff.Assists agencies in meeting and exceeding all applicable regulatory and company requirements, by ensuring the implementation of the company’s systems, policies and standards in readiness preparation for all inspections, surveys, and review, including state licensure, federal certifications, and accreditations.Develops and expands revenue performance related to vendor management per patient day costs.Takes overall responsibility of the quality of the clinical services provided at the agency including the home, hospital settings, nursing homes, and other locationsAssures the proper handling and resolution of any complaints from patients, families, and the public.Participates in the coordination of all aspects of the patient’s hospice care and in the hospice’s quality assessment and performance improvement program.Perform other duties as assigned

Specialized Knowledge/Skills:

Familiarity with state and federal guidelines and regulationsGeneral working knowledge of budget development, financial profit/loss process, and human resourcesAbility to work with confidential informationWell organized and confident to work independently, but is a team playerAbility to communicate clearly to remote field, mid-level, and executive staffExercises professional judgement and demonstrates good problem-resolution skillsVery comfortable working with multiple online and computer applicationsAbility to balance multiple tasks and manage conflicting prioritiesStrong follow-up skills

Education/Experience:

RN degree required; bachelor’s degree in nursing preferred.Two years previous managerial experience, of which 3 years is in hospice service industry, is preferred.Familiarity with state and federal guidelines and regulations.

License/Certification:

Valid driver’s license and automobile liability insurance coverageUnencumbered and active RN license in state of residence required if RN

Training/Equipment:

Intermediate Excel skillsBasic PowerPoint skillsExperience reviewing data in electronic systemsExperience with HomeCare-HomeBase preferred About You Registered BSN preferredUnencumbered RN license in the state of residence5 years clinical experience; minimum 3 years of experience in hospice 2 years previous managerial experienceStrong knowledge in the area of hospice operations Knowledge and skill of professional nursing theory and practiceStrong leadership skillsFamiliarity with state and federal guidelines and regulationsAble to travel throughout the assigned area routinely, approximately 75%. We Offer Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to participate in a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional growth and development opportunities Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Heartland Hospice Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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