WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve our most vulnerable seniors with better quality and compassion in a value-based model.

The Applications Analyst II is accountable for the enablement of WelbeHealth’s core and new technologies, including but not limited to EMR, CRM, and home-based technologies and initiatives. This role conducts training, proactively identifies and troubleshoots issues, provides end user support, completes table build and configuration, and maintains our enterprise technologies as per the priorities and direction of the Technology Director. The Applications Analyst II scopes, plans, and implements new technology initiatives.

Essential Job Duties:

Conduct enterprise-wide trainings focused on core technologies and new technology initiatives Own configuration, planning, and actualization of new market launches in our core technologies, and provide onsite ‘go live’ support for end users Coordinate with Training team to ensure new technologies, technology initiatives, and/or technology updates are reflected in training materials and curricula Travel to markets to supplement training, conduct workflow assessments, and provide onsite support on core technologies when needed Research, scope, plan, and implement new technology initiatives at the direction and prioritization of the Technology Director

 

Qualifications and Requirements:

Bachelor’s degree in relevant field; additional four (4) years of experience may be substituted in lieu of education; master’s degree in relevant field preferred Minimum of five (5) years of experience in EMR administration and/or support; relevant experience working at an EMR company may be substituted Experience using or administering Salesforce or athenaHealth applications a bonus Demonstrated ability to learn new technologies and systems (hardware and software) Experience working in a regulated quality improvement area; strong attention to detail and data accuracy Strong customer service orientation and experience training physicians and nurses Must be willing to work a varied schedule that may include evening nights, weekends, and overtime

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

BENEFITS: Health Coverage on Day 1, Paid Parental Leave, 401K Match PERKS: 17 days of paid time off in year one, 12 company holidays, & 6 sick days GROWTH: Career path advancement and leadership opportunities