Date Posted:

2024-09-17

Country:

United States of America

Location:

Florida - Remote

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

SUMMARY:

The IT Applications Analyst serves as the Application technical subject matter expert, provides system administration and support, and performs system configuration, enhancement, and deployment efforts.  This role will serve as an active partner, collaborating across IT and with clinical and business leaders to provide strategic analysis and develop data-driven insights.  Additionally, this individual will serve as the liaison between clinical/business teams, third party vendors and across IT for system integrations, enhancements, and issue fixes. The Applications Analyst will demonstrate appropriate proficiency in project management, data analytics and reporting, communication with leadership, as well as system knowledge, process analysis, and configuration abilities.

PRIMARY TASKS AND RESPONSIBILITIES:

Be seen as knowledgeable in application module capabilities and configuration

Address break/fix and service requests submitted by application users

Implement ongoing enhancements to improve the application’s capabilities to meet the clinical & business operations needs

Perform ongoing application maintenance activities

Participate in and implement project solutions

Bring best practice insight into application capabilities and configuration options

Maintain IT Application including data, application version, configuration, user access/profile, integration, and server management

EDUCATION/CERTIFICATIONS & LICENSES:

Bachelor's Degree in IT and/or related discipline

Application related certifications preferred (Epic Willow, RPhT, RN-BSN, etc.)

Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required

EXPERIENCE:

1+ years of experience in IT application platforms eliciting business requirements, developing detailed systems specifications, designing, and prototyping, testing, defining support procedures, data conversion, and implementing business process improvements

Understanding of business fundamentals that the application supports

Experience within complex healthcare environment and demonstrated success with IT application solutions

Experience with networking, on-premise & cloud solutions, databases, data flow, and cyber security are a plus. Programming and database scripting/querying experience is a plus

Knowledge of Windows Server environments including Active Directory and Exchange

Experience with project planning and delivery of IT Application solutions

Applications supported include:

*Symplr Meditract (primary)

*NetDocs (primary)

*Origami (primary)

*PRE - Custom Dashboard (primary)

*Salesforce (secondary)

*Centricity (tertiary backup)

*Concur (secondary backup)

*Docusign (tertiary backup)

*Doxy.me (secondary backup)

*Infinx (tertiary backup)

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

Prioritization:  Ability to manage multiple assignments with challenging deadlines and competing demands

Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.

Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation) is an active listener, and effectively provides balanced feedback.

Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician, and community relations.

Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. 

Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

Computer Skills: Proficiency in MS Office Word, Excel, and Outlook required.

Key Performance Areas

Serve as a primary support person for the Application

Identify and document business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures

Participate in working sessions with business to gather, understand and analyze business requirements

Support the Application Lead in architecting solutions to ensure work streams are cohesive and cross functional impacts are considered and mitigated

Advise clinical/business teams on industry standards and leading practices

Develop and recommend design options through the use of prototyping

Understand and apply Application methodologies

Provide Production Support; including triage, bug fixes, enhancements, end-user support, and application monitoring

Developing working knowledge of processes and custom validations

Assist with testing and support

Assist with Ad-hoc report development

Troubleshoot and resolve system issues encountered by users

Determine, document, prioritize, and develop enhancements

Assist users with system questions

Plan and perform regression testing for periodic releases

Review new functionality to determine impact on existing processes

Work closely with a cross-functional team

Adherence to regulations & FCS' internal controls and approval processes / change management

Assess new application needs and integrate when required

VALUES:

Patient First – Keeping the patient at the center of everything we do

Accountability – Taking responsibility for our actions

Commitment & Care – Upholding FCS vision through every action

Team – Working together, one team, one mission

Expectations for all Employees

Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices.  Employees are expected to bring issues of any forms of workplace harassment, discrimination, or other potential improprieties to the attention of their management or the human resources department.

#FCS-IT

#LI-YB1

SCREENINGS – Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.  Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.