Application Support Specialist
Fluor
Are you ready to take your career to the next level? Now is an exciting time to join the Fluor team in the Philippines!
Join us and enjoy the following!
• Competitive salary
• Various allowances
• Time Off with Pay
• Alternating Friday Off Week
• Health and Life Insurance
• Retirement Plan
• Savings and Investment Plan
• Employee Assistance Program
• Overall Wellbeing Programs
• Employee engagement activities
• Participation to volunteer programs that impact our community
• Membership to various Employee Resource Groups
• Comprehensive Training Program
• Mentoring Culture
Acts as Tier 2 support responsible for coordinating, resolving, and managing technical issues for the various Enterprise Applications of Fluor. Other responsibilities also include user access management, software installation, project profile creations, troubleshooting errors, maintaining licensing databases and end user application support for application features and functions, and frequently asked questions. Drives and tracks problem and request tickets until closure. Coordinates with other support groups to ensure timely and efficient delivery and execution of IT support services to end-users at satisfactory level. Contributes to CI initiatives through providing feedback to Operations Support. Additional ad hoc tasks may also be included in the job responsibilities depending on business need.
Join us and enjoy the following!
• Competitive salary
• Various allowances
• Time Off with Pay
• Alternating Friday Off Week
• Health and Life Insurance
• Retirement Plan
• Savings and Investment Plan
• Employee Assistance Program
• Overall Wellbeing Programs
• Employee engagement activities
• Participation to volunteer programs that impact our community
• Membership to various Employee Resource Groups
• Comprehensive Training Program
• Mentoring Culture
Acts as Tier 2 support responsible for coordinating, resolving, and managing technical issues for the various Enterprise Applications of Fluor. Other responsibilities also include user access management, software installation, project profile creations, troubleshooting errors, maintaining licensing databases and end user application support for application features and functions, and frequently asked questions. Drives and tracks problem and request tickets until closure. Coordinates with other support groups to ensure timely and efficient delivery and execution of IT support services to end-users at satisfactory level. Contributes to CI initiatives through providing feedback to Operations Support. Additional ad hoc tasks may also be included in the job responsibilities depending on business need.
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