Key Responsibilities:

Test and implement application solutions Operational support including, amongst others, root cause analysis; management of incidents, problems, changes and service requests; and SLA achievement Involvement with projects, where applicable Technical solutions and/or configuration Vendor liaison, where applicable Technical advice provided to team members and juniors

Qualifications and Experience:

A relevant tertiary qualification Experience with C# and associated development tools Classic ASP and/or ASP.NET development experience MS SQL Server experience with Transact-SQL language skills MS SQL Reporting Services experience MS SharePoint and/or Kafka experience (advantageous) REACT / Next.JS (advantageous) Knowledge and/or experience with Application Performance Management (APM) tools (e.g. Dynatrace) would be advantageous

Skills: 

IT Architecture  Database Administration  IT Support Troubleshooting  Quality Management and Assurance  System Design  Systems Integration  Service Management Processes  Cyber Security Compliance  Cyber Digital Forensics Analysis  Cyber Security Customer Support  Cyber Security Strategy Management  Cyber Security Monitoring and Reporting  Vulnerability and Penetration Testing 

Behaviours: 

Effectively works with others to achieve shared goals  Creates an environment that fosters and nurtures a culture of creativity which drives success  Consistently makes timely, well-rounded and informed decisions  Leverages new technology to enhance productivity, improve problem solving, and support business growth  Develops plans and prioritises initiatives that align to the organisational goals and objectives  Understands and navigates dynamics created by processes, systems, and people  Assesses and improves the efficiency, effectiveness, and quality of various work processes  Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment  Interprets and simplifies complex and contradictory information when resolving organisational problems  Takes accountability and ensures others are held to account on agreed upon performance targets  Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

#LI-RR1