Atlanta, Georgia, USA
18 days ago
Application Support Engineer

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

0%

Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

NOTE:

1: This position is hybrid (3 days onsite) in our FIS Office locations in Milwaukee (Wisconsin) Jacksonville (Florida) & Atlanta (Georgia).

2: Current and future sponsorship are not available for this position


About the role:
As a Systems Administrator/Application Support Engineer, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.


About the team:
The Wealth and Retirement Technology team is a global group of technologists, engineers and data center support staff driven to provide the best-in-class services for our clients and products. Our talented team is especially supportive, respectful, passionate, welcomes collaboration and is most of all, fun! 


What you will be doing:

Deployment of Unity and surrounding products on new virtual servers. 

Work with engineers located locally and overseas

Deploying and maintaining Unity in UAT & production, pre-prod and test and performance environments

Open technical cases with hardware & software vendors to resolve problems

Analytical problem-solving skills for complex multi-tiered applications

Ability to trouble shoot through use of wire shark and browser development tools

Broad technology knowledge with automation software

Diagnostic work to get to root cause of any issues

Disaster recovery testing / planning

Providing feedback to Development on needed improvements on serviceability

Willingness to participate in non-standard working-time models to include: Monday – Friday 24 hours/day, Weekends 24 hours/day

Experience with Windows

Experience in Oracle and SQL Server Database running basic queries to view tables.

Self-motivated, self-reliant, ability to work without direct supervision

What you will need:

Knowledge and experience with SQL Server Database technologies

Knowledge and experience with RedHat Linux OS

Knowledge and experience with IDP / SSO, WAF

Knowledge and experience with Windows Server 2008, 2016, 2019, 2022

Knowledge and experience with IIS, Apache (reverse proxy)

Knowledge and experience with Windows security

Knowledge and experience with load balanced applications. (NetScaler preferred)

A bachelor’s degree in a technical discipline or the equivalent experience.


Added bonus if you have:

Experience with following products helpful:

Octopus – Automation tool to deploy releases, patches etc.

Sisense – Reporting tool for data analytics (similar to Oracle BI)

Decisions – Workflows

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development resources

Opportunities to volunteer and support charities

Competitive salary and benefits

NOTE:

1: This position is hybrid (3 days onsite) in our FIS Office locations in Milwaukee (Wisconsin) Jacksonville (Florida) & Atlanta (Georgia).

2: Current and future sponsorship are not available for this position


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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