Mexico Application Portfolio Manager Mexico City Join us as an Application Portfolio Manager to enable business success at the interface of technology, people and performance. This senior role will be an ideal opportunity to make your mark if you are an adept Business Support leader who proactively enhances existing production support processes. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact Reporting into the Mexico CIO department, you will have an influential role in maintaining and maximizing the use of key applications. You can expand your technical and people skills by driving our application management forward. Key responsibilities include: + Accountability to coordinate business priorities, business analyst, coordinating with vendor the application fixing or changes into the application under his scope. + Ensuring all application teams are fully aligned with senior business management goals and appropriately prioritize BAU activities. + Partnering with the business/operations community and outsourced service providers across multiple locations and time zones. + Managing Senior Stakeholder Communications including Metrics Based Reporting and Governance. + Identifying and implementing cost/expense reduction activities. + Continuing to reduce the IT risk footprint by actively managing cybersecurity risks (tech upgrades, code remediation) and increase operational stability. What you’ll need to succeed + 7+ years of relevant technical IT experience in application support and maintenance; and a bachelor’s degree in Computer Science or Information Systems. + Extensive and proven experience in technology roles in insurance (or regulated financial services). + Experience of leading an IT function, working in matrix managed environments. + Experience with maintaining cyber security standards and compliance for applications. + Leadership/influencing and negotiation skills with demonstrated experience of managing and developing a team. + Team player, ability to work effectively in challenging and complex environments. + Clear and confident communicator, ability to challenge and influence change at a strategic level. + Proven ability to be effective under pressure and willing to take personal responsibility and accountability. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: IT - Information Technology AIG SEGUROS MEXICO S.A. DE C.V.