Application Engineer Compression
Copeland
**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
This position will report to Engineering Organization Brazil and will support Sales, Engineering, Operations and any other team that requires technical inputs on electronics and control. The candidate responsibilities include, but are not limited to, technically support external and internal customers based in Brazil on Copeland Product Portfolio of Electronics, Controls and Services; assisting local OEMs, Contractors, Distributors & Key End Users on Projects that include Copeland Electronics Products; product selection; conduct training initiatives, support aftersales, field support and project execution while developing and sustaining long-term customer relationships and technical partnerships to ensure entire customer satisfaction and fast-paced business growth. Also responsible to actively develop partners and contractors operating as technical support and system installers throughout the region.
+ Technically Support Customers focused on Copeland CDUs and Compression solutions selection and its application.
+ Build and develop technical relationships with customers. Actively and proactively listen customer needs to design, plan, and execute to deliver Copeland technology solutions.
+ Develop strategical technical contacts relevant to Copeland business in Key OEMs and End Uses supporting sales process
+ Build and update customer Application Profiles to evaluate possible package of Copeland Solutions including Compressors or CDUs to be introduced or even developed for OEMs and End Users.
+ Provide Technical advice on selection and application of CDUs and compression product portfolio.
+ Review, adapt, generate and manage technical information and documentation related to product selection and application of CDUs and Compression products collaborating and building alliances with other regions and business units.
+ Develop and perform internal and external technical presentations
+ Design and Execute Technical Training Program focused on HVAC-R Basics, CDUs and Compression solutions strategy taking advantage on Learning Center Capabilities
+ Provide technical support and guidance on CDUs and Compression product offer besides customer application’s technical insights to sales team.
+ Work in collaboration with Engineering Services Team to build Copeland Integrated Solutions leveraging Copeland Product Portfolio.
+ Drive CDUs and Compressors new technology’s introduction in the region supported by the leadership.
+ Collaborate with marketing campaigns and tradeshows
+ Technically Support Customers focused on Copeland CDUs and Compression solutions selection and its application.
+ Build and develop technical relationships with customers. Actively and proactively listen customer needs to design, plan, and execute to deliver Copeland technology solutions.
+ Develop strategical technical contacts relevant to Copeland business in Key OEMs and End Uses supporting sales process
+ Build and update customer Application Profiles to evaluate possible package of Copeland Solutions including Compressors or CDUs to be introduced or even developed for OEMs and End Users.
+ Provide Technical advice on selection and application of CDUs and compression product portfolio.
+ Review, adapt, generate and manage technical information and documentation related to product selection and application of CDUs and Compression products collaborating and building alliances with other regions and business units.
+ Develop and perform internal and external technical presentations
+ Design and Execute Technical Training Program focused on HVAC-R Basics, CDUs and Compression solutions strategy taking advantage on Learning Center Capabilities
+ Provide technical support and guidance on CDUs and Compression product offer besides customer application’s technical insights to sales team.
+ Work in collaboration with Engineering Services Team to build Copeland Integrated Solutions leveraging Copeland Product Portfolio.
+ Drive CDUs and Compressors new technology’s introduction in the region supported by the leadership.
+ Collaborate with marketing campaigns and tradeshows
+ Drive and support the development of prototypes and tests to validate and reinforce Copeland Compression Solutions and CDUs offer performance and its benefits to OEMs and End Users.
+ Support customers and end users during start-ups of A/C and Refrigeration Systems or any other project that includes Copeland Technology.
+ Be familiar to market trends and understand competitors’ solutions available in the market
+ Support technical activities across sales process by driving meetings, developing technical presentations and communicating technical progress effectively
+ Support locally warranty process of Copeland Compression and CDUs Products assuring high quality service by generating reports, communicating with marketing leaders and manufacturing plants as well as providing field support when required.
+ Build relationship with local workshops that partner with Copeland Engineers Service Support
+ Work in collaboration with End Users to develop applications that introduce Copeland Technologies and drive specifications
+ Collaborates strategically with key professional schools and universities to educate professionals in Copeland Products
+ Develop training on Copeland Selection Tools including Software’s Selection.
+ Networking Globally with Engineering Services Team, Marketing and Facilities team to know best practices and explore new possible product offers.
+ Sharing knowledge across the region to promote what is relevant in Brazil as well as to get familiarized with offers in other countries that can potentially be leveraged into Brazil.
+ Support Local operations team on certification process by providing technical information required to ensure compliance.
+ Participate actively in Technical and Professional associations of HVACR in Brazil.
+ Experience
+ 3-5 years experience as application enginner or field support preferable in A/C, refrigeration or related sector
+ Experience in HVAC-R systems design
+ Microsoft Office Tools
+ Written and verbal articulated communication
+ Presentation skills will be a plus, preparing and delivering key messages
+ Project Execution Experience will be a plus
+ Driver’s License
+ **Education** - Graduation in Mechanical Engineering or in a similar area or Engineering.
+ Languages
+ Portuguese Fluent
+ English Advanced Skills (Writing and Speaking)
+ Spanish will be considered an advantage
+ **Working conditions** :Full time job.Travel: up to 60% of the time
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
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