Application Analyst
Nigel Frank International Limited
Job description
Position Overview:
The Applications Analyst works in a hands-on role to implement and support business applications used by the company. The analyst is adept at investigating issues, solving problems, identifying needs, and implementing solutions. The Applications Analyst will participate in application lifecycle management, working with software vendors to perform application upgrades, new feature implementation, as well as researching new solutions. The analyst is a well-rounded IT professional that has working knowledge of business processes, application functions, database structures, program logic, and end-user technologies.
Responsibilities:
Understand the architecture, function, and relationships of company applications and systems to the company business model
Identify opportunities to improve or advance use of business application capabilities
Work with departments and management to develop solutions and correct inefficiencies
Perform application maintenance and support activities including resolving technical application issues
Respond to and resolve end user support issues regarding enterprise applications
Identify opportunities to improve application infrastructure
Participate in application implementation projects in various roles from plan development to deployment
Leverage external vendor and consultant expertise effectively
Gather requirements and develop specifications for new requests
Develop comprehensive solution and support documentation
Use the service desk system and change management processes to document and track work activities, and respond to day-to-day support issues
Support needs outside primary job role based on available skills and company needs
Qualifications & Education Requirements:
Bachelor's degree in computer science, management information systems, or similar relevant discipline preferred, an Associates Degree and equivalent relevant experience may be considered
5+ years of relevant experience
Distribution industry experience is preferred, and industry experience in medical equipment and pharmaceuticals is a plus
Hands on experience supporting, implementing, and integrating customer relationship management (CRM) processes and systems. Experience with the MS Dynamics CRM platform is a plus
Experience supporting, implementing, and integrating enterprise (ERP) software capabilities and business processes. Experience with Dynamics GP and/or Dynamics Business Central is a plus
Solid knowledge and experience with the MS Office application suite, particularly Excel capabilities
Demonstrated troubleshooting, problem analysis and problem resolution capabilities
Demonstrated solution development capabilities
Experience producing effective user, training, and support documentation
Experience creating implementation plans and tasks
Data integration and EDI experience is a plus
Microsoft Power platform experience is a plus
Development experience and/or scripting experience in MS SQL or similar database system is a plus
Competencies
Apply now by sending your CV below with your phone availability:
Courtney Feil: c.feil@nigelfrank.com or call me directly at: +1 646-222-8739
Nigel Frank International is the global leader for Microsoft Technologies recruitment, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics jobs that are available I can be contacted at +1 646-222-8739 directly. Please see www.nigelfrank.com for more fantastic Microsoft Dynamic opportunities!
Microsoft Recruitment | Microsoft Careers & Jobs | Nigel Frank
Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.Apply
Application Analyst
a0M0Y00000Cyrdh.1_1717766365
Salary: $85,000-$110,000Position Overview:
The Applications Analyst works in a hands-on role to implement and support business applications used by the company. The analyst is adept at investigating issues, solving problems, identifying needs, and implementing solutions. The Applications Analyst will participate in application lifecycle management, working with software vendors to perform application upgrades, new feature implementation, as well as researching new solutions. The analyst is a well-rounded IT professional that has working knowledge of business processes, application functions, database structures, program logic, and end-user technologies.
Responsibilities:
Understand the architecture, function, and relationships of company applications and systems to the company business model
Identify opportunities to improve or advance use of business application capabilities
Work with departments and management to develop solutions and correct inefficiencies
Perform application maintenance and support activities including resolving technical application issues
Respond to and resolve end user support issues regarding enterprise applications
Identify opportunities to improve application infrastructure
Participate in application implementation projects in various roles from plan development to deployment
Leverage external vendor and consultant expertise effectively
Gather requirements and develop specifications for new requests
Develop comprehensive solution and support documentation
Use the service desk system and change management processes to document and track work activities, and respond to day-to-day support issues
Support needs outside primary job role based on available skills and company needs
Qualifications & Education Requirements:
Bachelor's degree in computer science, management information systems, or similar relevant discipline preferred, an Associates Degree and equivalent relevant experience may be considered
5+ years of relevant experience
Distribution industry experience is preferred, and industry experience in medical equipment and pharmaceuticals is a plus
Hands on experience supporting, implementing, and integrating customer relationship management (CRM) processes and systems. Experience with the MS Dynamics CRM platform is a plus
Experience supporting, implementing, and integrating enterprise (ERP) software capabilities and business processes. Experience with Dynamics GP and/or Dynamics Business Central is a plus
Solid knowledge and experience with the MS Office application suite, particularly Excel capabilities
Demonstrated troubleshooting, problem analysis and problem resolution capabilities
Demonstrated solution development capabilities
Experience producing effective user, training, and support documentation
Experience creating implementation plans and tasks
Data integration and EDI experience is a plus
Microsoft Power platform experience is a plus
Development experience and/or scripting experience in MS SQL or similar database system is a plus
Competencies
Apply now by sending your CV below with your phone availability:
Courtney Feil: c.feil@nigelfrank.com or call me directly at: +1 646-222-8739
Nigel Frank International is the global leader for Microsoft Technologies recruitment, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics jobs that are available I can be contacted at +1 646-222-8739 directly. Please see www.nigelfrank.com for more fantastic Microsoft Dynamic opportunities!
Microsoft Recruitment | Microsoft Careers & Jobs | Nigel Frank
Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.Apply
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