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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

Variable

Shift End Time

Variable

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Monitors therapeutic and donor collection apheresis operations to ensure safe, efficient, and quality performance standards for patients, donors, visitors, and employees. Works in collaboration with Apheresis Team (comprised of apheresis nurses and physicians) and the Transfusion/Tissue Services Quality Coordinator to maintain a quality program to ensure the provision of quality in all aspects of care and service. Manages overall assigned responsibilities and projects within the Apheresis program. Takes responsibility for quality, accreditation, and regulatory oversight. Under direction of physician and nursing leadership, assists with staff and patient education programs.

Experience

5 years of experience in a relevant field including experience with quality and clinical programs

Preferred Qualifications

Experience in clinical area, quality, process improvement, or project managementExperience with Apheresis and Transfusion Services

Education

Bachelor of Science in relevant field

Certification Summary

Current GA license or certificate as required by field (e.g., Licensure as a Registered Nurse in the State of Georgia for a nurse applicant)

Knowledge, Skills, and Abilities

Demonstrated leadership skills in facilitating and leading cross-functional teams and working collaboratively with groups or teamsMulti-project planning and management skillsProven aptitude for problem-solving and strategic thinkingProven ability to work independently/autonomouslyProficient at a high level in the use of Microsoft Excel, Word, and Power PointAdvanced oral and written communication skillsStrong interpersonal skillsDemonstrated ability to confront and creatively manage conflictAbility to work collaboratively with employees at all levels of the organization

Job Responsibilities

Manages quality oversight and process improvement activities.Ensures optimal, continual compliance with all applicable laws, regulations, and accreditation standards for therapeutic apheresis service by routinely analyzing accreditation standards, regulatory rules, and Children’s Healthcare of Atlanta policies.Develops and implements activities and policies/procedures designed to meet agency requirements.Directs formulation of responses to accreditation and regulatory inspections.Develops, coordinates, and participates in ongoing, multifaceted quality assurance program with auditing to develop and implement strategies that will result in improvement in clinical practice and patient outcomes.Monitors and conducts audits of operational processes to ensure safe, efficient, and quality performance standards for patients, donors, visitors, and employees.May collaborate on orientation, competency assessment, and mandatory education for nursing staff as appropriate for apheresis.Monitors and conducts audits ensuring that all therapeutic apheresis employees and physicians have completed competencies and credentialing as required.Gathers, analyzes, and reports data for therapeutic and donor apheresis performance measures.Assists in developing and writing standard operating procedures related to quality.Performs other duties as assigned to support ongoing needs of department.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

2220 North Druid Hills Road

Job Family

Quality