The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance.
The Business
The Willis Towers Watson Rewards, Data and Intelligence Practice is a leading provider of compensation, benefits and employment practices information to the global employer community.
Covering more than 115 countries across six continents, our data centers in North America, Europe, Middle East and Africa, Asia Pacific and Latin America annually compile reports on the remuneration, benefits and employment practices of local and multinational companies.
The Role
The purpose of this role is to support our Rewards, Data and Software business covering areas such as survey support, sales, marketing, client management and analysis. The role is responsible in supporting the production of the suite of Willis Towers Watson compensation and benefits surveys in Ireland and management of bespoke surveys and reward data assessment reports for clients.
Work is primarily focused on project managing the data collection, validation, analysis, and support for Ireland surveys. The role will involve successfully managing and supporting clients through the participation process across all sector surveys.
The data from the Willis Towers Watson surveys supports the work conducted by leading Rewards Consultants who deliver a range of solutions to clients including salary structure development, incentive scheme design and benefits reviews.
This role is pivotal to supporting the analytical requirements and management of survey data and bespoke analytical requests from clients.
Responsibilities will include:
• Support survey submission collection, report review and analysis.
• Support survey marketing and sales, researching and prospect client follow-ups.
• Help in maintaining survey databases.
• Provide ad hoc analysis for surveys.
• Provision of job matching and market benchmarking assistance to clients and independently handling of routine client queries
• Provision of bespoke reward related surveys/research for clients
• Client workshops and focus groups: Participate in such meetings and provide follow-up support.
• Provision and interpretation of compensation data to clients, utilizing various forms of data
• Compensation advice including terms and conditions of employment, rate for the job, and market practice.
• Provision of project support to team members and practice on projects/assignments by researching, analyzing data, drafting reports and attending meetings with more senior colleagues.
• Building and maintaining client relationships, ensuring expectations are consistently met.
• Keep abreast with market knowledge and thought leadership to develop technical depth.
Requirements:
• Strong commercial and analytical ability, e.g., Numerical, Marketing, HR, or business-related degree with an analytical or consultancy focus.
• Work experience in a HR /Rewards role, ideally with survey or research focus that requires data analysis and interpretation skills.
• First-hand experience in compensation data management and/or employee survey operations would be an advantage.
• Will have experience in data management (gained through the management of an HR system) or experience of survey research (incorporating various stages of a research project) and be numerate with strong data analysis and interpretation skills.
• A team player with excellent project management skills, to be able to co-ordinate several projects at the same time and to work under pressure and meet deadlines.
• Strong client relationship management skills with a dedication to quality and customer service.
• Excellent written and oral communication skills in English – comfortable and credible communicating with senior managers within client organizations.
• A good understanding of contemporary HR and reward challenges facing employers.
• Good practical experience with MS Excel, Word and PowerPoint and experience with Access or working with other databases or statistical software.
• Bachelor’s or master’s Degree in a numerate discipline.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com