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In International Wealth and Premier Banking we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the International Wealth and Premier Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart. Retail Banking brings together a united retail business, made up of the following global teams: Segments, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for International Wealth and Premier Banking.
We are currently seeking an ambitious individual to join our team in the role ofAnalyst, Data Analyticsworking together with colleagues to define, manage and achieve divisional business targets.
Principal Responsibilities:
Mine through large data sets to uncover trends, insights, and opportunitiesConduct exploratory data mining and analysis to understand customer behaviours, experience, engagement and uncover opportunitiesConduct end to end analytic solutions: from understanding business requirements, data discovery and extraction, model development and evaluation.Identifies, analyses, and interprets trends or patterns in complex data to provide answers to business questions as well as provide recommendations for actionPresents data and analysis in a clear and concise manner allowing business stakeholders to quickly understand the results and recommendations to make data driven decisions.Synthesize complex data analysis and insights into easy to understand, effective data storytellingCollaborate with distribution and product/marketing managers to design campaign with higher precision in customer targeting.Support deployment of business intelligence tool (Qlik or Google Data Studio) for all retail products propositions.To work with Product Team, IT and relevant stakeholders to churn out the regulatory reporting with highest precision in a timely manner.Collaborates with various internal teams to prioritize requests/needs and provide a holistic view of the analysis.This role will be critical to deliver critical analytic solution which are targeting to improve the data quality, dashboard deployment, insights and data science model.