Ambulatory Administrative Director - Heart and Vascular Institute
Vanderbilt University Medical Center
**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
**Organization:**
VHVI OP Business Managers
**Job Summary:**
The Vanderbilt Health Executive Search Team is conducting a national search for an Ambulatory Administrative Director - Heart and Vascular Institute. The Ambulatory Administrative Director - Heart and Vascular Institute is responsible for working with leadership to establish and evaluate performance standards for clinical areas to ensure safe, effective, and efficient operations.
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**Shift:** First Shift (Days) – This role requires occasional travel to regional clinics including TN and southern KY.
**Role Accountabilities:**
+ Works with leadership, staff, and physicians within VMG Clinical Operations areas.
+ Operations of clinical trials such as assuring billing functions are done correctly.
+ Staffing needs to accommodate the growth of programs.
+ Manage space needs for both on-site and off-site program growth. Manage ancillary areas to address programmatic growth needs. Coordinate faculty growth/recruitment plan to space and resource planning.
+ Responsible for the administrative support to the managers.
+ Manages the development of tools and maintenance and monitoring for appropriate use by the providers and staff for projects.
+ Development of practice guidelines, common order sets, and documentation forms to ensure that care is safe, efficient, cost-effective, timely, patient-centered, and evidence-based.
+ Establishes an environment of trust, fairness, and consistency with the healthcare team members. Communicates effectively orally and in writing while sharing information on project value with all groups involved.
+ Develops, leads, and collaborates with multidisciplinary performance teams to identify and address issues, solve problems, and evaluate outcomes related to projects.
+ Manages operational improvement of the Access center including patient cycle times and wait times, extended infusion hours, space needs, template utilization, Nurse practitioner utilization, and staffing needs.
+ Analyzes service line operational improvement projects by collating data and information to manage ongoing growth.
+ Serves as the key liaison to Informatics, ITS, and other support departments to ensure efficient and effective support is provided to VMG Operations.
+ Collects and analyzes data to support budgeting decisions.
+ Assists in analysis of case mix and service line opportunities providing input into operational requirements for management of growth.
+ Pro forma development to support capital requests or other special projects.
+ Monitors performance of VMG Clinical Operations to budgets and formulates recommendations to the PCC Administrator, Medical Director, and CEO.
**Qualifications – External:**
+ Master's Degree and 10 years’ experience
**Preferred Qualifications:**
+ MBA, MHA, or MPH is strongly preferred.
+ Cardiovascular and Heart and Vascular experience preferred.
+ Ambulatory Practice management experience preferred.
+ Cardiology practice management experience preferred.
+ Business development and transaction experience preferred.
+ Physician recruitment experience preferred.
+ Epic Experience is preferred.
+ Academic Medical experience preferred.
\#LI-AM1
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
**Core Accountabilities:**
* Organizational Impact: Establishes key tactical and operational plans of a sub-function or multiple departments that has longer-term effect on results of the sub-function. * Problem Solving/ Complexity of work: Integrate knowledge and in-depth analysis from several areas to resolve complex problems that are both technical and operational. * Breadth of Knowledge: Applies comprehensive knowledge of professional/technical area and broad management knowledge of other professional areas to carry out objectives. * Team Interaction: Leads multiple departments with a function.
**Core Capabilities** **:**
Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services: - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance.Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.
**Position Qualifications:**
**Responsibilities:**
**Certifications:**
**Work Experience:**
Relevant Work Experience
**Experience Level:**
10 years
**Education:**
Master's
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
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