Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at the Global Reliability Maintenance Engineering (RME) Central Team. We are a smart team of doers who work passionately to apply cutting edge advances in mechatronics and robotics, to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet.
The Amazon Technologies Portfolio (ATP) Team supports a suite of advanced robotics and mechatronics technologies deployed globally to fulfill and ship customer orders. The team is responsible for the lifecycle management of these products, distributed across five major categories: Robotic Work Cells, Pack Automation, Sortation Automation, Amazon Fulfillment Technologies, and Specialty Automation Technologies.
In this role, you will work with a wide number of stakeholder teams, to maximize the performance, availability and quality of the technologies in the team’s portfolio. To accomplish so you will drive strategic partnerships with key stakeholders including Operations, field RME, Mechatronics and Sustainable Packaging (MSP), Process Engineering, Supply Chain, World-Wide Design and other RME Central Teams.
Your will deliver robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of these products. You will deliver this through the use of statistics and data analytics, structured problem solving (5-why’s, 8D, FMEA), implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the maintenance programs for these assets to effectively scale


Key job responsibilities
Partner with product development and support teams, and site level RME teams, to maximize the performance of advanced robotics and mechatronics systems.
Develop and implement standard operating procedures, performance metrics, and feedback mechanisms for your team’s technologies.
Develop metrics and proactive monitoring tools to measure the reliability and performance of advanced robotics systems as well as measure success of support mechanisms.
Build an effective working relationship with key stakeholders and engineering leaders supporting Amazon Operations
Identify, analyze and resolve reliability, availability and maintainability issues across the product suite.
Partner with leaders and engineers in the MSP organization to deliver new and innovative products to the customer fulfillment network.
Travel up to 25% of the time, to capture voice-of-the-customer and anecdotes first hand, and generate buy-in for initiatives.
Write effective narratives and present them to Sr. Managers and Directors.
This role requires experience developing and executing/delivering product and technical roadmaps in the field of automation and robotics. You should have experience working directly with automation and robotics engineering teams.