ProMedica Bay Park Hospital caters to communities east of the Maumee River. Our campus includes a state-of-the-art community hospital with 91 private beds and a professional office building dedicated to doctors' offices and outpatient rehabilitation, as well as a treatment and diagnostic center. The hospital itself was designed with patient comfort and healing in mind, with wider hallways, single-patient rooms and an abundance of natural light.

REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

Reports to the Respiratory or Radiology department leadership. No direct reports.

POSITION SUMMARY

Key member of a patient-centric care delivery model for high-quality service within the hospital setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Will learn how to proficiently and effectively navigate through multiple information technology platforms/applications, equipment, and processes to provide the best support, practices/protocols and value-based care.

ACCOUNTABILITIES

1. Maintains departmental equipment and facilities in designated areas in a clean, orderly condition and in compliance with infection control guidelines.

2. Provides excellent patient service by documenting information accurately, promptly, and legibly in order to meet regulatory or medical record requirements. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.

3. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

4. Prepares equipment and supplies under the direction of clinical staff

5. Demonstrates proficiency and skill in EKGs and other activities as directed by a licensed respiratory therapist or radiology technologist

6. Transportation of patients

7. Maintains clean and stocked exams or store rooms

8. Assist clinical staff in procedures and task as directed

9. Promotes a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

10. Performs other duties as assigned that support core values.