**EchoStar** has an exciting opportunity for an **Aircraft Maintenance Control - Atlanta** in our **Hughes Network Systems** division supporting our AERO Mobility business unit. This role is essential for supporting the maintenance, repair, and serviceability of the Hughes in-flight connectivity system. This position will operate as a customer-facing role, providing frontline technical guidance to our airline customers, and you will act as a critical conduit for communications between airline maintenance personal and the Hughes aircraft operations team. This position offers a great opportunity for career growth in a dynamic environment focused on innovation and operational excellence. This position will be located at our customer facility in **Atlanta, GA** . **Responsibilities** + **Technical Support** + Support all facets of maintenance for the Hughes in-flight connectivity system. + Monitor all incoming and active discrepancies using a ticketing system and establish maintenance plans with the airline to ensure issues are being addressed. + Examine technical performance data to diagnose system faults and provide corrective actions for airline technicians. + Interpret a variety of technical manuals, wiring diagrams, and schematics to provide technical guidance. + Utilize various data sources, such as performance metrics, tickets, and system logs to facilitate troubleshooting and diagnostics of aircraft IFC system. + Focus on resolving faults with speed and efficiency while also ensuring compliance to federal regulatory guidelines. + Accomplish projects and assignments as needed, which are sometimes broad in nature, and frequently may require engagement with cross functional teams. + Ability to work nights, weekends, and holidays as needed to maintain 24/7 technical support. + This position may require occasional travel. + **Communication** + Communication skills with customer in providing system training, troubleshooting guidance, and reporting requirements. + Collaborate with Hughes cross-functional teams to resolve technical issues and implement improvements in support of customer aircraft. + **Process Improvement** : + Continuously analyze and improve support systems, tools, and processes to drive cost reduction, improve customer performance, and enhance efficiency. **Basic Requirements** + Two-year degree in technical field or combination of relevant work experience and certifications. + Prior experience with Inflight Connectivity Systems. **Preferred Qualifications** + Airline maintenance and operations experience with avionics background. + IT Networking and Satellite Communications experience. + Strong verbal, written, and interpersonal communication skills. + Strong analytical skills and troubleshooting experience. + High attention to detail and strong organizational skills. + Ability to work in a fast-paced environment, managing multiple tasks simultaneously. + Strong problem-solving abilities and proactive mindset. + Proficiency in Microsoft Excel, PowerPoint, and other office software. + Strong interpersonal skills and the ability to collaborate effectively with internal teams and customers. + Resilient under pressure with the ability to handle complex situations and resolve conflicts. + Strategic thinker with the ability to innovate and improve processes. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check \#LI-LT1 We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law. At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact careers@echostar.com. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.