The Air Quality Noise Department Manager is responsible for the managerial direction and leadership of the Air Quality Noise practice located onsite in the Denver office. This position will lead our air quality Noise Department within the Environmental Services (ENS) Global Practice in DEN. The Environmental practice serves private, public, and federal market sectors. This position reports directly to the Regional Environmental Global Practice manager and will work closely with Burns McDonnell ENS leadership to continue to build an outstanding environmental air quality and noise practice in DEN and nationally. This position will build upon the existing air quality noise team to grow the practice in a dynamic and profitable manner based upon Burns McDonnell’s core values of client satisfaction, commitment, dedication, integrity, safety, and overall outstanding service. Specific areas of responsibility include the following:

Ensure quality while promoting technical excellence and innovation. Adhere to quality standards set by Air Quality Noise technical service area.Adhere to Burns McDonnell Quality Control program. Responsible for maintaining the Burns McDonnell Safety program.Assist in the development of a long-term strategic plan for the Air Quality Noise Department in DEN. Identify, develop, and direct the implementation of business strategy for the Department, including operational strategies and procedures, marketing and pricing strategy, sales, and customer retention strategy.Serve as a Client Account Manager for key target clients, providing guidance to client coordinators who will take primary responsibility for ultimate delivery of services and client satisfaction.Create and cultivate key relationships within target client organizations.Work closely with other Air Quality Noise leaders at Burns McDonnell to grow services, diversify clients and share technical knowledge.Identify program and project opportunities early and facilitate go/no-go decisions in cooperation with DEN office leadership and ENS practice leadership.Facilitate pursuit strategy and capture plan development to pre-sell projects before RFP release.Lead or facilitate proposal development, based on client feedback and key win themes for project pursuits.

Leadership:

Create and invest in emerging leaders.Enable others to act, allocating appropriate decision-making authority and responsibility to others to maximize professional growth of others.Encourages negotiation and workplace diplomacy.Generate enthusiasm, motivate, and encourage others. Able to create a fun, challenging, and positive work environment with a culture of excellence.Make tough decisions and build consensus when appropriate.Uphold and communicate employee-ownership culture, company policies, procedures, and values.

Measures of Performance:

These performance measures will be quantified in cooperation with ENS leadership.Attainment of sales, revenue, and income goals for the Air Quality Noise Department.Attainment of billable time targets for Department staff.Ability to lead PMs and develop management skills to maximize safety, client satisfaction and profitability on projects.Growth of the department based on sales, revenue, net income (profitability) and staff size.Ability to attract, hire, develop, and retain the best people in Burns McDonnell.Ability to execute projects meeting or exceeding client expectations for quality, schedule, and budget.Ability to execute projects in a manner to meet and exceed internal expectations for quality, schedule, labor/cost budgets, project profitability, safety, and client satisfaction.Other duties as assigned.