Wood Dale, Illinois
11 hours ago
Air Cargo Coordinator

To Apply for this Job Click Here

Job overview: This position books Air Export cargo shipments services using technical, organizational, and customer knowledge to influence customers.

Essential job Functions:

Provides front line service to customers by booking air cargo shipments into an automated tracking systemHandles and resolves customer complaints and special shipping needsResponds to customer questions regarding product or servicesReceives and processes shipment requests for Air export shipments from customers and Sales Department personnel and if needed provides information concerning pricing, rates, and changes in serviceCoordinates with customers by phone or in person to ensure the best service possibleRefers compliants of product or service difficulties to appropriate departments for investigationCoordinates customers; service needs with other departments as required to ensure quality customer serviceMay have to occasionally remain beyond core business schedule to assure customer satisfactionPerform other duties, as needed

Requirements:

Must have solid understand of computer systems; MS OfficeMust be an organized and self motivated individual with ability to interface and function effectively in a high pressure multitasking environment while maintaining a professional demeanor with customers, vendors, and team members.Strong organizational skillsMust be able to maintain sensitivity to proprietary mattersRegular attendanceHS diploma or GED equivalentAt least 1 year in sales, customer service, or an operational coordination role in air export transportation, freight forwarding or air export cargo transport industry

1402303_1736357232 To Apply for this Job Click Here

Confirm your E-mail: Send Email