The Agile Project Manager (APM) role is a project leadership role who is responsible for helping software development teams in ISO Technology with planning, organizing, execution, delivery, and coaching agile teams towards high levels of performance, quality, and value for their customers. The APM continuously strives for delivery excellence using industry-tested project management, agile, and scrum principles and practices in a fast-paced technology environment.  This role can be based in either our Holmdel, NJ office or our Jersey City, NJ office, which both have flexible hybrid work models.  (Holmdel is preferred)

Skills and Knowledge

Must have excellent communication skills – verbal, written, and listening skills Proficient knowledge of Agile project management practices and frameworks such as Scrum and Kanban Expert in agile values, principles, and servant leadership Critical thinking skills – the ability to identify issues, propose solutions and drive resolution efforts Excellent interpersonal skills including emotional intelligence, mentoring, coaching, collaborating and influence Familiarity with basic software development technologies and tools, as well as Agile Project Management tools such as Jira Ability to negotiate with stakeholders of all types Strong organizational skills

Experience

4+ years of proven experience serving as Project Manager and/or ScrumMaster role working with agile and traditional software development life cycle models, managing large complex projects 3+ years of IT / technical experience across various roles Has engaged as a collaborative member of a project team that has delivered technology solutions using agile and scrum principles and practices Proficient as a ScrumMaster, with demonstrated ability to recognize obstacles as they impede the team’s progress and to employ techniques to guide the team to continuously improve Demonstrated practical experience with Agile Project Management principles and practices Deep experience managing risks within a project

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Project Management

Serves as project leader of standing agile teams who work across the Technology organization from development teams through all functional / shared service areas to plan, coordinate, and execute value delivery of various business and technical initiatives; manages dependencies across teams as needed for successful delivery of cross-team initiatives. Manages planning, estimation, and delivery of software and technology delivery projects using practices outlined by the ISO Technology PMO and other practices outlined through collaboration with other leaders in Technology. Drives technology initiative planning and estimation of all sizes, tracking of key milestones and deliverables, and ensures effective communications of projects with stakeholders in ISO including business partners and technology. Effectively manages expectations of all stakeholders on milestones and deliverables using data where appropriate. Works closely with product owners to ensure the team strives to achieve shared understanding of deliverables’ scope from the project / release planning level to work item level in the teams’ product backlogs. Also ensures a healthy product backlog that is continuously being refined and prioritized through collaboration with our business partners. Leads and oversees software release planning – ensures smooth planning, collaboration, communication, and execution of UAT and Production application deployments of value to customers and users. Effectively manages, plans for, and mitigates risk to projects; relentlessly tracks down resolutions to critical issues or escalates when necessary. Works with teams to ensure technology’s organizational standards, tools, and best practices are implemented appropriately such as status reporting, KPIs and metrics, operational processes, time reporting, project reporting, and team level annual budgeting. Where engaged in programs, collaborates with project and portfolio management colleagues in the business to coordinate and effectively manage development deliverable timelines, risks, and issues across the broader organization to manage other non-tech workstreams needed for successful delivery of value to our customers.

Agile & Scrum

Works with other leaders in technology to create an environment that encourages team growth, a culture of continuous improvement, and leads teams to towards high levels of performance and delivery excellence. Coaches and guides teams on the importance of agile values and principles to build culture of self-organization, collaboration, empowerment, transparency, and how the scrum framework should be adopted in practice. Diligently performs the role of scrum master for their teams to ensure teams are appropriately leveraging the roles, ceremonies, and artifacts of the scrum framework; also shields teams from impediments and resolves them quickly when they arise.