A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

\nMonitor and control staff entrances\nConduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately \nControl the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained \nMaintain system that monitors contractors working in the hotel in accordance with company health and safety policies \nResponsible for checking goods received out of hours \nMaintain system that records the issue and receipt of departmental keys \nOperate, check and monitor the CCTV system \nPatrol the hotel on a regular basis ensuring fire walks take place and are recorded \nEnsure safe passage of cash transfers within the hotel \nSupport evacuation of the hotel during fire alarm situations \nMonitor suspicious packages and be aware of bomb and terror threat procedures \nProvide secure storage for guest oversized items \nEnsure hotel facilities and function rooms remain secure and locked when not in use \nMaintain the Security Log Book and Incident Reports \nInvestigate and report all allegations of theft, criminal damage and other incidents \nManage undesirable behaviour in a professional manner, intervening and defusing potential altercations \nLiaise with Police in the absence of Security Team Leader \nReport any maintenance or hazard issues to the supervisor on duty \nAdhere to all Health and Safety Regulations

What are we looking for?

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A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nHigh school graduate or above\nGood physical condition\nAt least two (2) years of law enforcement experience either in a Security Bureau or military training\nMust be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures\nShould be well-versed in local law/government regulation\nAbsolute discretion and confidentiality regarding sensitive information\nSIA trained and licensed\nPositive attitude\nGood communication skills\nGood grooming standards\nAbility to work under pressure, keeping calm in emergency situations\nAbility to work on their own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience in customer service environment\nFirst Aid\nKnowledge of P.A.C.E.\nIT proficiency\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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