Bellville, Western Cape, ZA
4 days ago
Agent: Insurance Claims (Funeral Claims)

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service. Experience

Minimum:

1-2 years’ experience in a banking, insurance, client service environment  At least 1 year experience in dealing with Funeral insurance claims. 

Ideal:

Treating Customers fairly (TCF) Financial Intelligence Centre Act (FICA)  Protection of Personal Information Act (POPI) Financial Advisory and Intermediary Services (FAIS) Qualifications (Minimum) Grade 12 National Certificate / Vocational Qualifications (Ideal or Preferred) National Diploma Knowledge Understanding of the Claims handling process Claims Administration knowledge Knowledge of Funeral Products (ideal) Understanding of the insurance industry and regulatory frameworks and bodies (ideal) What you will be doing

Process all administration and sequestration matters /queries 

Liaise with relevant stakeholders 

Hand-over of Ad-hoc recovery related queries 

Ad hoc tasks and support the team 

Skills Communications Skills Reporting Skills Administration Skills Attention to Detail Computer Literacy (MS Word, MS Excel, MS Outlook) Conditions of Employment Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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