Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary -   

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital 

 

Minimum Degree Required (BQ) *:  

 BE / B Tech / ME / M Tech / MBA

 

Required Field(s) of Study (BQ):  

Any Engineering / Management specialization

 

Preferred Field(s) of Study: 

 

Minimum Year(s) of Experience (BQ) *: US 

Minimum of 6 - 10 years of experience  

 

Certification(s) Preferred:  

SAP Certification on SD Module and S/4 HANA Sales 

 

Preferred Knowledge/Skills *:  

 Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality 

 

General skill set:

Have extensive 6 to 10 years of experience of SAP SD module along with Logistics area and worked on multiple support/operate /Implementation projects 

Understand client requirements, provide solutions, functional specifications and implement the same 

Excellent Communication, analytical and Interpersonal skills as a consultant

Use feedback and reflection to develop self-awareness, personal strengths and address development areas.

Be flexible to work in 2nd shift (2 pm IST to 11 pm IST)

Demonstrate critical thinking and the ability to bring order to unstructured problems.

Adherence to SLAs, experience in incident management, change management and problem management.

Know how and when to use tools available for a given situation and can explain the reasons for this choice.

Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

Use straightforward communication, in a structured way, when influencing and connecting with others.

Able to read situations and modify behavior to build quality relationships.

Uphold the firm's code of ethics and business conduct.

Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.

Good Team player. Take up cross competency work and contribute to COE activities.

Escalation/Risk management.

Strong Knowledge in:

6+ years of hands-on experience on the SD module & Logistics in Support

Support experience should be in S/4 HANA. Having implementation experience would be added advantage

Adherence to SLAs, experience in incident management, change management and problem management

Be flexible to work in 2nd shift (2 pm IST to 11 pm IST)

Thorough understanding of business process – Make To Order (MTO), Make To Stock (MTS), Consignment, Third Party Sales, Intercompany Sales, STO’s, Rebates, Credit Management, Billing Plans, Shipment etc.

Should have good understanding of Direct Store Delivery, VAN Sales, Logistic execution, Freight Units, Freight Order, Integration to Warehouse and Transportation, Inventory management, Returns & Settlement processes

Hands-on experience in S/4HANA functionalities – Business Partner, Advance ATP (AATP), Condition Contract and Settlement Management (CCM), BRF+ Output Management etc.

Understanding of Contract & Sales Order Processing, Delivery Execution, Invoicing, pricing procedures, taxes etc.

Hands on experience in configuring / defining the following in the SD module: 

SAP SD- Order Management

SAP SD- Various Pricing techniques

SAP SD- Delivery 

SAP SD- Shipment

SAP SD- Billing

SAP SD- Outputs/BRF+ controls

SAP SD- Credit Management

SAP SD- Sales business process such as Third-Party Sales, Intercompany Sales, Cash Sales, Rush orders, Individual purchase orders, Stock Transport orders

Functional business analysis and development methodologies.

Preferred Skills: 

SAP Certification on SD Module and S/4 HANA Sales 

Experience in integrating with SAP Transportation Management (TM)

Good understanding of integration with other modules like 

FI/CO

MM

PS

HR

TM

Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge

Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC,LSMW etc.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Consulting, Business Process Improvement, Business Process Modeling, Business Technology, Communication, Creativity, CRM Software, Customer Due Diligence, Customer Engagement, Customer Liaison, Customer Loyalty, Customer Management, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Customer Segmentation, Customer Service, Customer Service Management, Customer Success, Customer Transformation, Deployment Management {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date