Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
ManagerJob Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.Act to resolve issues which prevent the team working effectively.Coach others, recognise their strengths, and encourage them to take ownership of their personal development.Analyse complex ideas or proposals and build a range of meaningful recommendations.Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.Address sub-standard work or work that does not meet firm's/client's expectations.Use data and insights to inform conclusions and support decision-making.Develop a point of view on key global trends, and how they impact clients.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarising key points.Uphold the firm's code of ethics and business conduct.Job Summary -
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.
Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / B.SC / B. Com / BBA
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: 10-16 years of experience
Certification(s) Preferred: ITIL 4 Certification
Preferred Knowledge/Skills *:
General skill set:
As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.
Be involved in the financial metrics.
Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
Contribute to the development of your own and team’s technical acumen.
Use data and insights to inform conclusions and support decision-making.
Adherence to SLAs, experience in incident management, change management and problem management.
Develop new skills and strategies to solve complex technical challenges.
Assist in the management and delivering of large projects.
Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
Act to resolve issues which prevent the team working effectively.
Keep up to date with local and national business and economic issues.
Continue to develop internal relationships and the PwC brand.
Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
Actively engage in cross competency work and contribute to COE activities.
Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
Strong Knowledge in:
10-16 years of experience in SAP PP and SAP QM.
Implementation experience should be in version 4.7 upwards. ECC 6 would be a plus
Hands on experience in configuring / defining the following in the PP and QM module:
PP with experience in MII is added advantage
Basic Data
Sales & Operations Planning
Master Planning
MRP
Production Orders & Confirmations
Process Orders & Confirmations
Make To Order
Make To Stock
Repetitive Manufacturing
QM in procurement, Source inspection, Vendor evaluation, Vendor selection
QM in logistics, incoming, in-process & outgoing
Certificate of analysis
Sound knowledge in QM processes
Quality control, Notification, Test equipment & SPC
Auditing
Batch management
Should have good written and oral communication skills
Must be a good team player
2 full Life cycle implementation experience along with profound experience in Support and testing projects, and S4 HANA versions as a role of Functional & Configuration consultant
Besides, capable of dealing with onsite and off-shore teams to meet the project targets.
Excellent cross functional knowledge and integration skills with MM-FI and SD.
Excellent verbal and written communication skills, in order to facilitate business/ technical discussions, document solutions and work well with people at all levels of the organization.
Experience in Blue print, configuration and all phases of testing, documentation and production support.
Possesses excellent experience in functional and technical requirements, study of business blue- prints, designing, development, fit-gaps, workshops, realization, testing, end-user training & support.
Responsible for various phases of Testing: Testing strategy, Test scripts, End user testing, Test plans and End user authorizations acceptance.
Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
Preferred Skills:
SAP Certification on QM/PLM Module
Used Solution Manager in the implementation
Worked on integration with other modules like MM, WM, SD, PM, PP
Experience in any ticket management tool and support relevant work environment.
Good Communication skill in English
Strong understanding of integration with other modules like
MM
SD
PP
WM
QM
Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC,LSMW etc.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date