Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Manager

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of comfort zone.Act to resolve issues which prevent the team working effectively.Coach others, recognise their strengths, and encourage them to take ownership of their personal development.Analyse complex ideas or proposals and build a range of meaningful recommendations.Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.Address sub-standard work or work that does not meet firm's/client's expectations.Use data and insights to inform conclusions and support decision-making.Develop a point of view on key global trends, and how they impact clients.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarising key points.Uphold the firm's code of ethics and business conduct.

Job Summary -   

At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. 

Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences.  Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes.  With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes.  PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.  

Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.  

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work.  It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

 

Minimum Degree Required (BQ) *:   BE / B Tech / ME / M Tech / MBA 

 

Required Field(s) of Study (BQ):  

 

Preferred Field(s) of Study: 

 

Minimum Year(s) of Experience (BQ) *:  10-16 years of experience  

 

Certification(s) Preferred:  

Preferred Knowledge/Skills *:  

 

General skill set:

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.

Be involved in the financial metrics.

Be actively involved in business development activities to help identify and research opportunities on new/existing clients.

Contribute to the development of your own and team’s technical acumen.

Use data and insights to inform conclusions and support decision-making.

Adherence to SLAs, experience in incident management, change management and problem management.

Develop new skills and strategies to solve complex technical challenges.

Assist in the management and delivering of large projects.

Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.

Act to resolve issues which prevent the team working effectively.

Keep up to date with local and national business and economic issues.

Continue to develop internal relationships and the PwC brand.

Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.

Actively engage in cross competency work and contribute to COE activities.

Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.

Strong Knowledge in:

3 to 6 years of hands-on experience in Project Management

Experience in supporting project management activities for multinational large scale SAP support projects

Experience in performing project management activities from offshore that includes/ support project initiation, cost management, communication, preparing status, quality management/ monitoring, resource management, risk management, etc.

Experience in project management tool such as SAP Solution Management, Microsoft Project Planning, JIRA, etc.

Basic understanding of ITIL key components such as Service value system and the four Dimensions model.

 Very good knowledge and understanding of different IBP models such as IBP for S&OP and IBP for demand, IBP for supply

Good understanding on IBP for Inventory, IBP for supply and response, IBP for Control tower.

Experience working with integration tools such as HCI/SDI to integrate between different source systems with IBP.

Experience in APO DP and SNP would be an added advantage.

Ability to create Process Definition Document / Design Document (PDD) and Business Process Procedure (BPP) for the solutions provided.

Ability to configure SAP APO DP and deliver work products / packages confirming to the Client's Standards & Requirements. 

Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.

Integration of SAP DP with other SAP APO modules.

Experience in ECC production planning would be an added advantage.

Experience in S/4HANA enterprise management would be an added advantage

Understand client requirements, provide solutions, functional specifications and configure the system accordingly. 

Ability to create Process Definition Document / Design Document (PDD) and Business Process Procedure (BPP) for the solutions provided.

Ability to configure SAP IBP module and deliver work products / packages confirming to the Client's Standards & Requirements. 

Strong configuration hands on experience in planning and execution 

Integration of the SAP IBP module with other SAP modules such as SAP BPC, ECC and with external applications as well. 

Ability to create presentation/workshop decks for Blueprint that need to be conveyed and be able to present them to the client.

Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.

End to End process knowledge for upstream and downstream data modeling.

In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation: 

Unit Testing, Cycle Testing

Integration Testing 

User Manual Preparation 

User Support activities

Exposure to different implementation methodologies

Regularly interact with the onsite team/client

Provide status updates in daily/weekly conference calls

Maintain cordial relationship with onsite team/client

Strong Knowledge and hands on with the following aspects of DP: 

At least one implementation experience

Hands on configuration experience on APO DP

APO BW modeling/ planning area configuration

Integration with TPM will be a nice to have experience

  

Preferred Skills: 

Familiarity on the basic business processes with the following Functional Areas: 

SAP PP or SAP APO PPDS

SAP APO DP and SAP APO SNP

Worked on integration with other modules like APO SNP, PPDS and PP

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date