Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.

Job Summary - 
As a Senior Associate,We are seeking a skilled Copado Release Manager to oversee and manage the 
release process of our Salesforce applications. The ideal candidate will have extensive experience with 
Copado, strong project management skills, and a solid understanding of the Salesforce ecosystem.PwC 
Professional skills and responsibilities for this management level include but are not limited to:
Develop and maintain detailed release schedules, coordinating with various stakeholders.
Oversee environment configurations and manage deployment pipelines in Copado.
Ensure rigorous quality assurance practices are followed, including automated testing.
Identify and mitigate risks associated with software releases.
Maintain thorough documentation of release processes and configurations.
Communicate effectively with stakeholders about release plans, progress, and issues.
Conduct post-release reviews and implement improvements based on feedback
Review your work and that of others for quality, accuracy and relevance.
Develop and maintain release schedules, including major releases, service packs, and hotfixes.
Coordinate with stakeholders to ensure alignment on release dates and deliverables.
Manage release calendar to track all phases of the software development lifecycle.
Oversee the configuration and setup of environments for development, testing, and production.
Ensure proper version control and environment synchronization.
Manage deployment pipelines and environment-specific settings in Copado
Able to read situations and modify behavior to build quality relationships.
Collaborate with QA teams to ensure comprehensive testing is conducted before releases.
Implement automated testing processes and integrate them into the release pipeline.
Monitor and report on release quality metrics.
Minimum Degree Required (BQ) *:
BE / B Tech / ME / M Tech / MBA
Degree Preferred: 
Bachelor's degree 
Key Skills:
Copado, GitHub,Ant Migration Tool, Jenkins,Sales Cloud, Service Cloud 
Preferred Field(s) of Study: 
BE / B Tech / ME / M Tech / MBA
Minimum Year(s) of Experience (BQ) *: US
6 to 10 years of experience
Certification(s) Preferred: 
Managed Services - Application Evolution Services*: 
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans 
together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on 
their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and 
passionate about making our clients’ better. 
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded 
in deep industry experience and powered by the talent that you would expect from the PwC brand. The 
PwC Managed Services platform delivers scalable solutions that add greater value to our client’s 
enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained 
global professionals, combined with the use of the latest advancements in technology and process, allows 
us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus 
on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a 
consultative first approach to operations, leveraging our deep industry insights combined with world class 
talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients 
need flexible access to world class business and technology capabilities that keep pace with today’s 
dynamic business environment. 
Within our global, Managed Services platform, we provide Application Evolution Services (formerly 
Application Managed Services), where we focus more so on the evolution of our clients’ applications and 
cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application 
portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can 
focus on what matters most to your business: accelerating growth that is dynamic, efficient and costeffective. 
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive 
working in a high-paced work environment capable of working on a mix of critical Application Evolution 
Service offerings and engagement including help desk support, enhancement and optimization work, as 
well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in 
helping win and support customer engagements from not only a technical perspective, but also a 
relationship perspective. 
Required Skills *: 
6 to 10 years of experience in Salesforce with following skills
● Have a good knowledge & strong Understanding on Copado.
● Develop and maintain detailed release schedules, coordinating with various stakeholders.
● Oversee environment configurations and manage deployment pipelines in Copado.
● Ensure rigorous quality assurance practices are followed, including automated testing.
● Identify and mitigate risks associated with software releases.
● Maintain thorough documentation of release processes and configurations.
● Communicate effectively with stakeholders about release plans, progress, and issues.
● Conduct post-release reviews and implement improvements based on feedback.
● Serve as the primary point of contact for release-related inquiries and issues.
● Communicate release status, progress, and any changes to stakeholders

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Salesforce APIs, Salesforce Customization, Salesforce Development, Salesforce Integration, Salesforce Sales Cloud, Self-Awareness, Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date