Advisory Solution Architect - LPS **General Information** Req # WD00076678 Career area: Services Country/Region: Hong Kong City: Hong Kong Date: Friday, January 24, 2025 Working time: Full-time **Additional Locations** : * Hong Kong **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **The Job** + Lead the team in providing operational network support. + Oversee the design, configuration, and maintenance of network infrastructure. + Serve as the tier 3 escalation point support for complex network issues that require advanced troubleshooting and resolution. + Establish, execute, and maintain standard processes and procedures to meet Service Level Agreements with internal and external partners and customers. + Develop and implement network strategies that align with architectural improvements and industry best practices. + Drive enhancements to existing processes and procedures to address any issues impacting network infrastructure availability, security, or integrity. + Actively research and explore new tools/technologies to boost team efficiency. + Demonstrate the ability to work effectively under pressure, meet deadlines, and handle high-stress situations comfortably. + Manage the team's utilization effectively. **The Person** + Minimum of 8 years of progressive network engineering experience with 3 years managerial/team leader experience. + Experience in network managed services is a distinct advantage. + Certifications such as CCIE, HCIE, or equivalent is mandatory. + Proficient in incident troubleshooting, fault identification, and isolation, as well as understanding various networking components like routing and switching and firewall. + Strong knowledge of network protocols, technologies, and security principles. + Ability to work well in a team and lead network initiatives. + Experience in automation and scripting will be an added advantage. + Excellent problem-solving and communication skills. + The working location is in the airport area (a traveling claim will be provided). \#LPS **Additional Locations** : * Hong Kong * Hong Kong