Mexico D.F., Distrito Federal, Mexico
16 days ago
Advisory Business Transformation Specialist
General Information Req # WD00080315 Career area: Information Technology Country/Region: Mexico State: Distrito Federal City: Mexico D.F. Date: Tuesday, April 1, 2025 Working time: Full-time Additional Locations:  * Mexico - Distrito Federal - Mexico D.F. Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Job Overview:   

Lenovo seeks a Legal Matter Management and E-billing System Specialist to join its growing team in Mexico. This resource will play a critical role in development or workflows to support the Legal Department’s implementation of a matter management tool, creation and maintenance of system workflows, roles, data elements, and user training, communication, and support.

Job Responsibilities (Essential functions and duties): 
 

Support system administration tasks for the Matter Management System which includes:

Working with the software vendor in the support of issue resolution, maintenance of user functions and workflowsSupporting integrating data to and from the system.Support customers in use of tool, including training, use case support question and issue resolution, and confirm system data quality.Support of process dashboards.Perform testing of new enhancements and document process updates for end users.Support of system administration processes including system e Billing routes, default matter management types, interface APIs to finance and HR systems Support andUtilize other Legal Operations tools as needed such as SharePoint sites and web tools, Chatbot Q&A input and testing, Tableau and Catalyst for eBilling (Bodhala), and other applications that allow Legal users to interact with the Legal team more effectively.

Basic Job Requirements: 

Prior work experience – 5-7 years total 7 years of relevant experience with data and IT systems analysis in a fast-paced corporate Legal or IT department, or as a systems administrator or manager of other similar business applicationsCustomer System Support experience – 3-4 yearsSystem Training experience – 2-4 yearSystem Process Documentation and Support – 1-3 yearsExperience participating in the implementation of a Matter Management systemWorking with vendor and financial data interfacesKnowledge/Skills/Abilities/Competencies (KSAC’s) API supportSystem Administration capabilitiesExcel capabilities (Spreadsheet tracking, pivot tables, data analysis)SharePoint capabilitiesTableau CapabilitiesProcess Flow charts and word documentation for processes.Project coordination – task planningDemonstrated ability to learn new software and systems quickly.Demonstrated capability to work with external and internal support personnel on projects and issues resolution

 Educational Requirements

Bachelors
 

Travel Requirements (expected % travel)Less than 10%
 LanguageExpert fluency – English, multi- language fluency is desired.

Preferred Requirements

Other legal systems – 2 years preferred.Legal degree and industry experience as an attorney preferred.Exposure to project and process management tools (MS Project, Smartsheet, MS task planner) and familiarity with scrum and agile project methodologiesAt least 7 years of relevant experience with data and IT systems analysis in a fast-paced corporate Legal or IT department, or as a systems administrator or manager of other similar business applications
* Experience with data analytics tools (Power BI, Tableau) is required
* Expert use of Excel is required
* Demonstrated capability to perform data analytics on large data sets
* Demonstrated effective interpersonal interaction in a highly customer-satisfaction focused environment
* Developed critical thinking and proactive problem-solving skills, with a willingness to get into the details of complex problems and drive creative solutions
* Excellent oral, written and interpersonal communication skills
* A strong team player who can work well with colleagues in all functional groups
* Committed to his/her personal growth and development by actively seeking feedback and responding with constructive actionWe are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.


Additional Locations:  * Mexico - Distrito Federal - Mexico D.F. * Mexico * Brazil - Distrito Federal * Mexico - Distrito Federal - Mexico D.F.
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