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JOB SUMMARY
The Advanced Field Service Engineer II repairs, maintains, tests, and calibrates complex diagnostic imaging equipment/systems to ensure its safe and proper operation. These systems include CT, MRI, Nuclear Medicine and Cath systems. Maximizes patient safety by implementing the proper use, application and operational performance of patient care equipment.

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ESSENTIAL FUNCTIONS OF THE ROLE

\n\nPerforms scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices.\nMaintains, services, troubleshoots and calibrates a variety of complex diagnostic imaging systems by using manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the most prudent means of repair based on clinical need and cost.\nDocuments all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications.\nAccountable for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation.\nHelps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.\nCommunicates effectively with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed of the status of repairs.\nCommunicates and works in conjunction with imaging equipment service providers to facilitate efficient equipment installs and repairs.\nParticipates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.\nRecommends improvements to PM schedule frequency, testing procedures and/or documentation forms.\nParticipates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives\nMust have a valid driver’s license and clean driving record for the last 5 years\nMust be able to travel between all Baylor Scott and White facilities as assigned\nMust be able to stay overnight when traveling over 2 hours in any one direction, when deemed necessary by HTM management\nMust maintain the assigned Baylor Scott and White owned vehicle under BSWH policy\nMust make every effort to protect and secure the assigned BSWH vehicle and contents at all times\nMust comply with all state laws and parking regulations while operating the assigned BSWH vehicle\nMust accurately maintain a truck inventory of parts, tools and test equipment on a monthly basis\nMust take part in the on-call rotation for the specified specialty or HTM geography as assigned\nMust have a fully functioning smart phone, which BSWH will give a stipend for, to respond to all calls and work orders\nMust be able to cover small expenses due to travel, for which BSWH will reimburse based on BSWH policy for reimbursable expenses\n\n

KEY SUCCESS FACTORS

\n\nAble to repair, maintain, test, and calibrate complex diagnostic imaging equipment/systems to ensure safe and proper operation.\nAble to routinely travel to other Baylor, Scott & White facilities to help with scheduled and unscheduled service activities.\nAble to effectively communicate with and interact with customers, providers and team members.\nAble to take part in on-call rotation.\nAble to effectively self-manage time and assigned projects.\nMust have the physical ability to raise and move material weighing up to 40 pounds.\nKnowledge of computer systems and networking.\n\n

BENEFITS - Our competitive benefits package includes the following

\n\nImmediate eligibility for health and welfare benefits\n401(k) savings plan with dollar-for-dollar match up to 5%\nTuition Reimbursement\nPTO accrual beginning Day 1\n\n

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

\n\nEDUCATION - Associate's Degree or 2 years of work experience above the minimum qualification\nEXPERIENCE - 4 years of experience\nCERTIFICATION/LICENSE/REGISTRATION -\n\nDrivers License (TXDL): Must have a Texas driver's license or obtain within 90 days of hire.\n\n\n