Admit patients by receiving booking forms or OT lists, confirming physicians’ admitting privileges, interviewing patients, and entering information into the pre-admissions database. Confirm patient demographics in Meditech upon their arrival at the admissions department  Liaise with the insurance department to validate coverage, co-payments, or payment arrangements for scheduled patients. For emergency admissions, send claim forms for insured patients and confirm financial coverage, especially for non-network cases . Confirm co-payments and ensure the patient accepts liability for any excesses or insurance shortfalls  Liaise with non-insured emergency admissions for payment arrangements or to obtain a signed undertaking letter  Address any insurance queries or authorizations for non-contracted insurers with RCM (Revenue Cycle Management) Maintain patient trackers for in-house patients to update management on their financial status  Ensure all patients are pre-registered in Meditech  Confirm financial coverage and co-payments before patient discharge to prevent financial loss  Collect payments, insurance excess, or co-payments at admission and issue invoices and receipts to patients  Ensure accurate entry of payments and balance cash drawers at the end of each shift in Meditech  Liaise with bed and nurse managers for ward or room assignments and reallocations  Arrange or provide escort services to guide patients to their assigned rooms or wards  Send the midnight bed view report (patient census) to the medical records department or bed manager for occupancy purposes  Follow all departmental and hospital policies, including insurance form completion and business process requirements  Comply with OSH and infection control policies, standards, and procedures, and cooperate with hospital management to ensure compliance  Work in accordance with documented OSH procedures and be familiar with emergency and evacuation protocols Report OSH hazards, incidents, near misses, and assist in preparing risk assessments and incident reports  Comply with waste management policies and procedures  Use personal protective equipment and safety systems as required  Participate in meetings to contribute to the department’s development  Create a positive environment that fosters teamwork, high morale, and a positive attitude  Participate in additional duties assigned as part of departmental requirements  Follow the shift roster to ensure consistent coverage within the admissions department  Attend applicable OSH and infection control training programs, mock drills, and awareness sessions