Mountain View Hospital is looking for an Admissions Clerk Supervisor to join our team!

JOB SUMMARY:  

The admitting clerk supervisor is responsible for supervising all admitting department clerks.  Maintains efficient and orderly admissions of all patients admitted to Mountain View Hospital.  Ensures that the patient information is collected and that patients are aware of hospital policies and procedures.  Interviews incoming patient or representatives and enters information required for admission into computer.  Distributes appropriate information to ancillary departments.  Maintains open communication with the nursing staff and all other departments of the hospital. 

BENEFITS:

Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

Medical, Dental and Vision Insurance Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off Retirement Plans (401K with up to 6% match) Earned Quarterly Bonus Program Education Reimbursement Program Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

Responsible for supervising all areas of the admitting department. Monitor and provide support to admission clerks, making sure correct patient information is being entered into the hospital information system understanding all admitting processes. Able to provide structure and organization to the lobby by monitoring patient flow and lobby control efforts. Will delegate team members to tasks or areas in order to meet the needs dictated by patient flow. Responsible for scheduling the admission staff and making adjustments as needed. Step in to cover shifts when needed and assure that there is adequate staff. Responsible for tracking information regarding errors needed to improve accuracy. Providing completed report cards to the Manager, showing monthly progress and reviewing any need for training, feedback, or areas of concern.   Assists the Manager with new hire applications, set ups interviews, and helps with the hiring process. Responsible for scheduling and executing 30,60,90 day reviews for all new hires as well as providing feedback and continued education and training. Responsible to ensure all employees are oriented to their job as well as their role and the roles of the colleagues by scheduling and organizing cross training. Making sure all employees are held to the same standard and receive adequate training Maintains positive working relationships and communicates effectively with all clinical staff, managers, co-workers, and volunteers.  Responsible for ordering supplies for the department ensuring each individual area is stocked and that staff has the tools necessary to perform their job functions. Responsible for knowing hospital policies and being familiar with hospital services that are made. Assist and prepare monthly Project Improvements for the admission department and report these to the hospital Quality Assurance department. Demonstrates a positive and respectful workplace as a model of acceptable behavior. Functions well in stressful situations and has the ability to be flexible and organized. Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records. Maintains patient confidentiality at all times. Maintain a positive and respectful workplace as well as a good working relationship, both within the department and with other departments. Communicates with the intent to listen, understand, and influence others. Participates and attends in the educational program, in-service meetings and all other meetings as required. Accepts and completes other duties as assigned or requested.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.