New York, NY, US
17 days ago
Admissions Associate, Department of Behavioral Science
Welcome page Returning Candidate? Log back in! Admissions Associate, Department of Behavioral Science Job Locations US-NY-New York ID 2024-10910 College TUNY - School of Health Sciences Position Type Full-Time Schedule Shift Monday-Thursday 9AM-5:30PM, Friday 9AM-2PM Hours Per Week 36.5 Travel None Category Administrative/Office Support FLSA Status Exempt Location : Country US Overview

The Department of Behavioral Science (DBS) within the School of Health Sciences at Touro University is seeking applications for the position of Admissions Associate. The role requires proactive outreach to potential applicants via phone, text, and email as needed. The Admissions Associate is responsible for maintaining the high quality of daily activities within the DBS Admin Team, ensuring exemplary customer service, efficient and timely resolution of applicant and student-centered issues, and accuracy in data reporting. As a key frontline team member, the Admissions Associate plays a critical role in leading and participating in enrollment-related initiatives and undertakings. This position supports Touro University’s vision and mission for strategic enrollment management and student success. Work is performed under minimal supervision, with evaluation based on the satisfactory completion of assigned duties and timely processing of candidate applications.

Responsibilities

Responsibilities include but are not limited to:

Participate as an active member of the DBS Admin Team, assisting in strategic enrollment planning and implementing admissions goals.Serve as liaison to various campus partners working closely with the DBS Admin Team to achieve the university’s enrollment goals and support student success.Monitor admission and enrollment data in the CRM system, export data into the shared Excel file, and track candidate progress, ensuring efficient and accurate data handling.Prepare admissions reports as directed, ensuring data accuracy and utility.Handle a high volume of communications with prospective and admitted students via email, phone, and virtual events.Maintain records of prospective students and their transcripts, communicating updates, issues, needs, and other admissions-related information to prospective students.Submit acceptance/rejection forms to the central Office of Admissions.Send weekly admissions status updates to relevant program directors, troubleshoot issues, and escalate as needed.Provide exceptional customer service to prospective students, addressing inquiries and providing guidance throughout the admissions process.Continuously seek opportunities to improve admissions processes and systems for better efficiency and effectiveness.Stay updated on industry trends and best practices in admissions and enrollment management. Qualifications Education/ ExperienceBachelor’s degree requiredFour years of related experience

Knowledge/ Skills/ Abilities

Strong interpersonal, verbal, and written communication skillsExcellent customer service, organizational, and record-keeping skills; detail-oriented and conscientiousStrong computer and technical skillsAbility to multi-task in a busy office; team-orientedEnthusiastic and creative individual with a friendly personality.Strong focus on providing excellent customer service.Self-starter with the ability to work independently and take initiative; eager to learn new skills and open to mentorshipProficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and OutlookPrevious experience with CRM and/or Admissions Student systems required

Physical Demands

Extensive time sitting and standingExtensive use of computersAbility to lift 5 pounds Maximum Salary USD $64,350.00/Yr. Minimum Salary USD $51,480.00/Yr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA)  Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance   Short-term and Long-term disability programs  Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 50 West 47th Street, 12th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs

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